Sales & Hire Coordinator: Fast-Paced, Customer-Driven Growth

GAP Group; Oxford; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Career progression

Life Assurance

Health & Wellness Support

Generous holidays

Job summary

GAP Group in the United Kingdom is seeking a Hire & Sales Coordinator to join our Plant & Tool division. You’ll manage daily hire requests, coordinate with drivers and fitters, and handle customer and supplier queries with speed and accuracy in a busy depot.

You’ll drive stock availability to meet demand, identify sales opportunities, and deliver exceptional service with a proactive, problem-solving mindset.

Qualifications

• Experience in a high-volume hire desk or busy depot is preferred.
• Excellent customer service with a commercial edge.
• Strong communication, organisation, and attention to detail.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of plant and tool equipment
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

Skills

Customer service mindset

Sales-driven

Communication skills

Organisational skills

IT literacy (Outlook & Excel)

Team player / independent worker

Plant & tool hire industry knowledge

Tools

Outlook

Excel

Job description

GAP Group in the United Kingdom is seeking a Hire & Sales Coordinator to join our Plant & Tool division. You’ll manage daily hire requests, coordinate with drivers and fitters, and handle customer and supplier queries with speed and accuracy in a busy depot.

You’ll drive stock availability to meet demand, identify sales opportunities, and deliver exceptional service with a proactive, problem-solving mindset.