Hire Operations Coordinator

Office Angels; London Borough of Southwark; Sur place; GBP 24 000 - 30 000; Plein temps

Résumé du poste

Office Angels is recruiting a Hire Operations Coordinator to join our client in Basingstoke. You will support fast-paced hire operations, liaising with customers by phone and email to process requests and quotations.

You will manage stock, prepare orders, check returned equipment and ensure despatch readiness, while delivering accurate administration and outstanding customer service in a dynamic environment.

Qualifications

• Strong customer-service and interpersonal skills.
• Good administration skills, close attention to detail and reliable timekeeping.
• Well organised, able to manage competing priorities and follow tasks through to completion.
• Comfortable working independently, using initiative and taking ownership of day-to-day activities.

Responsabilités

• Build and maintain strong relationships with new and existing customers by telephone and email.
• Respond promptly and professionally to inbound hire enquiries and sales leads.
• Make proactive outbound calls to promote relevant products and services and help develop customer accounts.
• Prepare accurate quotations and order confirmations, and ensure invoices are produced at the end of each hire.
• Liaise with customers regarding equipment returns, hire extensions and any changes to requirements.
• Process, pick and pack hire orders accurately and prepare them for despatch.
• Manage stock within the hire fleet, helping to maintain accurate availability and equipment records.
• Check and clean returned equipment so that it is ready for its next hire.

Connaissances

Customer service

Administration

Organisation

Independence

Description du poste

Our client, a leading organisation is seeking an enthusiastic and detail-oriented Hire Operations Coordinator to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to a fast-paced environment where innovation and efficiency drive success.

Responsibilities

• Build and maintain strong relationships with new and existing customers by telephone and email.
• Respond promptly and professionally to inbound hire enquiries and sales leads.
• Make proactive outbound calls to promote relevant products and services and help develop customer accounts.
• Prepare accurate quotations and order confirmations, and ensure invoices are produced at the end of each hire.
• Liaise with customers regarding equipment returns, hire extensions and any changes to requirements. Hire operations and equipment preparation
• Process, pick and pack hire orders accurately and prepare them for despatch.
• Manage stock within the hire fleet, helping to maintain accurate availability and equipment records.
• Check and clean returned equipment so that it is ready for its next hire.

Key Skills

• Strong customer-service and interpersonal skills, with a professional and helpful telephone manner.
• Good administration skills, close attention to detail and reliable timekeeping.
• Well organised, able to manage competing priorities and follow tasks through to completion.
• Comfortable working independently, using initiative and taking ownership of day-to-day activities.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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