Hire Desk & Transport Lead: Grow Revenue & Customer Service

Gap Group; England; On-site; GBP 35,000 - 50,000; Full time

Job summary

A national hire solutions company in the United Kingdom is seeking a Hire Desk Manager to oversee the operations of the Hire Desk and Transport services. The successful candidate will lead a team focused on exceeding customer expectations while driving sales revenue. Responsibilities include monitoring hire activity levels, producing reports, and developing a customer-focussed team. The role offers a competitive salary, annual leave, and various employee benefits including a pension scheme and wellness services.

Benefits

Competitive salary and bonus scheme

Up to 25 days annual leave plus bank holidays

Contributory Pension Scheme

Employee Welfare Fund

Health & Wellness programs

Qualifications

• Significant experience working within a high-volume sales role preferably within the transport or hire industry.
• Strong leadership skills with the ability to motivate and develop a high-performing team.
• Ability to engage with customers at all levels in the pursuit of increasing sales revenue and resolving any issues efficiently.
• Excellent organisational skills and strong attention to detail.

Responsibilities

• Responsible for the day to day running of the Hire Desk and Transport services.
• Monitor hire activity levels and produce monthly revenue and productivity reports.
• Manage a team of Hire & Sales Coordinators and Drivers.

Skills

Sales experience in transport or hire industry

Leadership skills

Customer engagement

Organisational skills

Proficient in MS Office

Job description

A national hire solutions company in the United Kingdom is seeking a Hire Desk Manager to oversee the operations of the Hire Desk and Transport services. The successful candidate will lead a team focused on exceeding customer expectations while driving sales revenue. Responsibilities include monitoring hire activity levels, producing reports, and developing a customer-focussed team. The role offers a competitive salary, annual leave, and various employee benefits including a pension scheme and wellness services.