Hire Controller - Frontline Sales & Ops Lead

Lloyds British Group Ltd; West of England; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Life assurance

Pension scheme

Discount on Speedy

Training & progression

Health cash plan

Staff discounts

Green commute

EAP

Job summary

Speedy Group is seeking a Hire Controller in Bristol to manage the end-to-end hire process from order to delivery. This desk-based role reinforces sales and customer service across the depot to meet customer needs.

You will liaise with stock teams, drivers and engineers to ensure equipment is readily available and customers are satisfied, building strong depot relationships. The company supports work-life balance with flexible arrangements.

Qualifications

• Strong organisational skills.
• Strong verbal and written communication abilities.
• Commitment to learn and develop in the role.
• Valid driving license is required.
• Experience in hire, sales or operations preferred.
• Ability to support ESG Strategy delivery.

Responsibilities

• Coordinate the full hire process from order to delivery and collection.
• Liaise with depot to meet customer needs and ensure service excellence.
• Work desk-based, collaborating with stock, drivers and engineers to minimise delays.
• Support your business unit to deliver ESG objectives.

Skills

Organisational skills

Communication skills

Willingness to learn

Driving license

Hire industry experience

ESG strategy knowledge

Job description

Speedy Group is seeking a Hire Controller in Bristol to manage the end-to-end hire process from order to delivery. This desk-based role reinforces sales and customer service across the depot to meet customer needs.

You will liaise with stock teams, drivers and engineers to ensure equipment is readily available and customers are satisfied, building strong depot relationships. The company supports work-life balance with flexible arrangements.