Highways Systems and Data Apprentice

WMJobs; Warwick; On-site; GBP 11,000 - 15,000; Full time

Job summary

Warwickshire County Council is offering an Apprentice Highways Systems and Data Officer role in our Highway Systems Team. This apprenticeship provides structured training towards a Level 3 Data Essentials qualification while you work on real projects that support highway inspections, asset management and customer service delivery.

You will develop skills in data analysis, systems administration and digital technologies, gaining hands-on experience across reporting and continuous improvement

Qualifications

• GCSE Maths 4/C or above (or equivalent Level 2 qualification).
• Ability to communicate clearly with colleagues and stakeholders.
• Familiarity with Microsoft Office and standard IT applications.
• Ability to organise work and meet deadlines.
• Commitment to completing the Level 3 Data Essentials Apprenticeship.
• Full UK Driving Licence.
• Ability to travel to work locations and training venues as required.

Responsibilities

• Support the administration and maintenance of highways systems and applications.
• Help investigate and resolve routine system issues.
• Produce reports and performance information using highways data.
• Assist with data quality improvement initiatives and data validation activities.
• Analyse information to identify trends and opportunities for service improvement.
• Support system testing, upgrades and new functionality implementations.
• Help document business processes, user guidance and system procedures.
• Assist with digital transformation projects and system integrations.
• Work collaboratively with colleagues, suppliers and stakeholders across the service.
• Provide support and guidance to system users.
• Develop practical skills in data analysis, business processes, digital technologies and continuous improvement.

Skills

Technology interest

Data analysis

Microsoft Office

Teamwork

Communication

Organised

Education

GCSE Maths 4/C or above

Full UK Driving Licence

Tools

Microsoft Office

Job description

Warwickshire County Council,

Start Your Career in Highways Technology and Data

Warwickshire County Council is looking for an enthusiastic and motivated Apprentice Highways Systems and Data Officer to join our Highway Systems Team.

This is an exciting opportunity to develop a career in digital systems, data analysis and technology while earning a salary and working towards a recognised Level 3 Data Essentials Apprenticeship qualification.

As part of the team, you will help support the digital systems and technology that keep Warwickshire's highway network operating effectively. You will gain valuable hands‑on experience working with data, supporting business‑critical systems, producing reports, identifying opportunities for improvement and helping deliver innovative digital solutions across County Highways.

You won't just be learning from the sidelines. You will be actively involved in real projects that support highway inspections, maintenance, asset management and customer service delivery, helping to improve services for residents across Warwickshire.

This role provides an excellent foundation for a future career in data analysis, systems administration, digital transformation, business intelligence or business improvement.

About The Team

The Highway Systems Team provides the digital systems, data and technology solutions that support the delivery of highway services across Warwickshire.

Working closely with colleagues across County Highways, including Delivery, Locality, Network Management and Asset Management teams, the service plays a vital role in maintaining accurate data, supporting operational decision making and driving continuous improvement through technology and innovation.

The team is responsible for supporting and developing key highways systems, improving data quality, delivering reporting and business intelligence, and identifying opportunities to make services more efficient and effective.

What You'll Be Doing

• Support the administration and maintenance of highways systems and applications.
• Help investigate and resolve routine system issues.
• Produce reports and performance information using highways data.
• Assist with data quality improvement initiatives and data validation activities.
• Analyse information to identify trends and opportunities for service improvement.
• Support system testing, upgrades and new functionality implementations.
• Help document business processes, user guidance and system procedures.
• Assist with digital transformation projects and system integrations.
• Work collaboratively with colleagues, suppliers and stakeholders across the service.
• Provide support and guidance to system users.
• Develop practical skills in data analysis, business processes, digital technologies and continuous improvement.

What We're Looking For

No previous experience is required. We're looking for someone who is:

• Interested in technology, systems, data and problem‑solving.
• Keen to learn new skills and develop professionally.
• Organised and able to manage their own workload.
• A confident communicator, both verbally and in writing.
• Comfortable using Microsoft Office applications and email.
• Positive, enthusiastic and able to work effectively as part of a team.
• Committed to completing the apprenticeship programme.

Essential Requirements

• GCSE Maths Grade 4/C or above (or equivalent Level 2 qualification).
• Ability to communicate clearly with colleagues and stakeholders.
• Familiarity with Microsoft Office and standard IT applications.
• Ability to organise work and meet deadlines.
• Commitment to completing the Level 3 Data Essentials Apprenticeship.
• Full UK Driving Licence.
• Ability to travel to work locations and training venues as required.

Job Description And Person Specification

Apprenticeship Information

This position is aligned to the Level 3 Data Essentials Apprenticeship delivered by QA.

Throughout the apprenticeship, you will receive structured training and support while gaining practical workplace experience within County Highways. You will develop valuable skills in:

• Data analysis and reporting
• Systems administration
• Business processes
• Digital technologies
• Service improvement
• Stakeholder engagement

This apprenticeship provides an excellent pathway into careers across data, systems, digital services and business improvement.

Why Join Warwickshire County Council?

At Warwickshire County Council, we’re committed to helping our apprentices succeed. We offer:

• A supportive and friendly working environment.
• Structured training and development opportunities.
• Flexible working arrangements where appropriate.
• Access to employee benefits and wellbeing support.
• Valuable experience working within a large public sector organisation.
• The opportunity to make a real difference to local communities.

Join us and help shape the future of highways technology and data services across Warwickshire.

Additional Information

Advert Closing Date: 24 August 2026

Interview Date: 16 September 2026

To discuss the role please contact Scott Carpenter via email: [e-mail]

The primary location for this post is:

Budbrooke Highways Depot

Old Budbrooke Road

Budbrooke

Warwick

CV35 7DP

Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre‑engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact [e-mail] and we will make every effort to meet your specific requirements

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more