Business Administration Apprentice

West Sussex County Council; Chichester; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Local government pension scheme

25 days holiday (plus may buy extra)

Flexible working options

Training and development opportunities

Staff discounts

Job summary

West Sussex County Council in Chichester is offering an 18-month apprenticeship combining office-based and home working. You will earn a salary while gaining a nationally recognised qualification and work with our Highways, Transport and Planning directorate.

The role covers database maintenance, customer enquiries, administrative support for teams, and project coordination. You’ll study around 20% of the time and complete elements of the Advanced Apprenticeship, likely NVQ Level 3 and related

Qualifications

• GCSEs at grade C/4 or above including English and Maths.
• Full valid UK driving licence.

Responsibilities

• Database maintenance and management
• Dealing with customer enquiries and liaising with stakeholders
• Administrative support for teams such as Business Assurance and Planning Services
• Helping coordinate projects, supporting improvement activities and contributing to the smooth running of key services
• Supporting operational and project meetings

Skills

Organised

Communication

Time management

Tech-savvy

Education

GCSEs including English and Maths

Job description

About The Job

Salary:£24,796 to £25,185 per annum

Working Pattern:37 hours per week

Contract Length:18-month apprenticeship

Location:Chichester, with a blend of office-based and home working (where service needs allow)

Interview date:Week commencing Monday 14 September 2026

Are you looking to start your career while earning a salary and gaining a nationally recognised qualification? We are looking for an enthusiastic apprentice who is keen to learn, develop new skills and make a real difference to local communities.

In this role you will work alongside colleagues to provide a customer focused service to others.

You will be part of our Highways, Transport and Planning directorate, helping support projects and services that keep people moving safely across West Sussex. You will gain experience across a wide range of services that have a real impact on local communities.

About the role

You will be involved in several activities including:

• Database maintenance and management
• Dealing with customer enquiries and liaising with stakeholders
• Administrative support for teams such as Business Assurance and Planning Services
• Helping coordinate projects, supporting improvement activities and contributing to the smooth running of key services
• Supporting operational and project meetings.

Your apprenticeship will last for 18 months and during this time you’ll spend around 20% of your working week studying. We’ll provide you with the flexibility and support you need to learn while you work, but you’ll need to have the commitment and dedication necessary to successfully balance your studies with your day-to-day role.

You will undertake and complete the various elements of the Advanced Apprenticeship, likely to be a National Vocational Qualification (NVQ) at Level 3, a Business Administration Certificate, Functional Skills, and Employment Responsibilities and Rights.

This role would suit someone who is:

• Organised and willing to learn
• A confident communicator who enjoys working with people
• Able to manage their time and meet deadlines
• Comfortable using technology and learning

You will need to have five GCSE passes at Grade C or above (4-9) including English Language and Maths, as well as a full valid UK driving licence.

This role provides an excellent opportunity to build valuable workplace skills and experience within one of the UK's largest local authorities. Many of our apprentices go on to secure permanent roles and continue developing their careers with us.

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this, we want to help support your development and provide a great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 25 days (plus opportunity to buy additional leave)
• arrange of flexible working options, depending on your job role
• maternity, paternity, dependencyand adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme,Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our Rewards and Benefits page.

Further Information

The reference number for this role is EIE01582.

For an informal conversation or for further information regarding the role, please contact Hiring Manager Jess Meagher (Climate Change Officer) at [e-mail].

For issues or queries regarding your application please contact [e-mail].

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.