High Intensity Counsellor

The Portfolio Group; Manchester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading health and wellbeing network is seeking a High Intensity Counsellor to manage video counselling and provide emotional support. The ideal candidate will be BACP accredited or working towards it and trained in CBT or EMDR. This full-time role offers a hybrid work model based in Manchester, along with a range of benefits including 25 days' holiday, private medical insurance after 5 years, and a profit share scheme. Join a supportive team making a positive difference in people's lives.

Benefits

25 days' holiday plus bank holidays

Day off on your birthday

Cash plan for you and your children

Private medical insurance after 5 years

Pension Plan and Life Insurance

Free 24/7 onsite gym with regular classes

Season ticket loan scheme after 6 months

Cycle to work scheme after 6 months

Social sessions with free food and drink

Qualifications

• BACP accredited or working towards accreditation.
• Trained in CBT or EMDR or working towards higher level qualifications.
• Relevant telephone experience and/or EAP experience.
• Proficient in using MS Office applications.

Responsibilities

• Manage a caseload of clients via video counselling.
• Provide emotional support and guidance via the helpline.
• Complete clinical assessments and risk assessments.
• Work according to the BACP code of ethics.

Skills

BACP accreditation or working towards

Training in CBT or EMDR

Telephone or EAP experience

High level of computer literacy

Tools

MS Office

Job description

Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a High Intensity Counsellor to their team.

This is a once in a lifetime career opportunity for an exceptional counselling professional to join a truly Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work.'

Full-time

Hybrid - Manchester office.

Role

You will manage a caseload of clients via video counselling, adopting a Solution Focused Brief Therapy approach. Where required, you will also work with those individuals who require a higher level of psychological intervention. As part of the role you will be accredited or working towards accreditation, and have a higher level qualification in CBT or EMDR or be completing relevant training.

The role also involves providing immediate emotional support and guidance to callers via our 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided.

Day to Day Responsibilities

• Effectively maintain an active caseload of structured video counselling sessions, utilising a Solution Focused Brief Therapy approach.
• Maintain an active caseload of Digital CBT clients, including Digital Trauma Programme.
• On request, manage a caseload of high intensity counselling cases via video - working with those who require a higher level of psychological intervention such as CBT or EMDR.
• To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed, at risk or where child and adult safeguarding concerns are identified.

What you bring to the team?

• To be BACP accredited or working towards accreditation
• To be trained in CBT or EMDR or working towards higher level qualifications
• Relevant telephone experience and/ or EAP experience
• High level of computer literacy (MS Office, Word, Excel and PowerPoint)

Benefits

• 25 days' holiday, plus bank holidays
• Day off on your birthday
• Holidays increase after 2- and 5-years' service
• Cash plan for you (and your children, if any)
• Contractual sick pay
• Private medical insurance after 5 years' service
• Pension Plan and Life Insurance
• Pension plan contributions increase after 5- and 7-years' service
• Support with revalidation and CPD
• Funding support with training and development
• Holiday season bonus after 3 years' service
• Profit share scheme
• Season ticket loan scheme after 6 months and successful completion of probationary period
• Cycle to work scheme after 6 months and successful completion of probationary period
• Access to Employee Assistance Programme
• Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
• Company incentives, access to discount schemes
• Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)
• Free 24/7 onsite gym with regular group classes