Responsibilities
- Ensure repairs are carried out according to manufacturer's procedures and in a safe and responsible manner.
- Ensure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriate.
- Assist in the fault diagnosis process. Comply with warranty procedures during repairs and with warranty material on completion of a repair.
- Assist with Action Service Europe when required.
- Work with the parts team to ensure the correct replacement parts are fitted to the vehicles.
- Road test vehicle when required (if holder of HGV licence).
- Assist with roadside breakdowns.
- Ensure that the company time recording procedures are complied with and that job cards are completed accurately.
- Ensure that service sheets are completed as per Volvo instructions.
- Ensure that all vehicle defects are reported to your workshop controller.
- Ensure that the workshop facilities, equipment and tools are kept clean, tidy and maintained, reflecting the Volvo Truck and Bus Centre image of an efficient and modern retail Dealer point.
- Wear personal protective equipment (PPE) when appropriate.
- Support the development of any young trainees and apprentices.
- To effectively communicate at all levels both written and verbally and be an active team member.
- To develop or work in developing new or enhancing existing processes.
- To adapt and take on new skills and approaches and participate in training and development activities.
Required knowledge & experience
- City and Guilds, NVQ 3 or equivalent.
- Completed an apprenticeship in HGV industry or equivalent experience.
- Experience within the commercial vehicle industry.
Benefits
- £155 per week whilst on call out
- Additional payment per call out
- Paid per hour at overtime rate - time and a half and double time on Sundays and Bank Holidays
- £1500 Signing bonus (payable after 6 months continuous service)
- Working a rotating shift earlies/lates - 0600hrs to 1400hrs / 1400hrs to 2200hrs - alternate Saturdays 0600hrs to 1400hrs at overtime rate
- 25 days holiday plus bank holidays (rising to 30 days + bank holidays)
- Contributory Pension scheme
- Enhanced parental leave (paternity/maternity/foster)
- Training and development opportunities
- Health Care Plan
- Cycle to work scheme
- Discounts for you, family and friends on travel, theatre, gym memberships, theme parks, and more
- Referral Scheme (earn yourself £1000)