Heritage Tourism Assistant (Cranwell Aviation Heritage Museum)

North Kesteven District Council; Sleaford; On-site; GBP 26,000 - 29,000; Part time

Job summary

A local government council in the UK is looking for a part-time Heritage Tourism Assistant for its Cranwell Aviation Heritage Museum. The position involves welcoming visitors, managing the museum's artefacts, and supporting public events. Ideal candidates should have a strong interest in heritage, customer service experience, and the ability to work with volunteers. The role is key to enhancing visitor experience and promoting heritage services within the community.

Qualifications

• A strong interest in heritage, aviation, museums, or tourism.
• Experience in a customer‑facing or public engagement role.
• Ability to work with volunteers and work independently.

Responsibilities

• Welcome and engage with visitors to enhance their experience.
• Assist in managing the Museum’s artefact collection according to standards.
• Support in the planning and delivery of public events.

Skills

Customer-Focused Approach

Strong Communication Skills

Organisational and Planning Abilities

Digital Competency

Collaborative Working

Job description

Heritage Tourism Assistant (Cranwell Aviation Heritage Museum)

Part‑time (12 Hours) – Permanent, Every Monday and Friday

A2 - £26,403 – £28,142 Per Annum, Pro Rata

North Kesteven District Council is seeking an enthusiastic professional to join the Visitor Venues team; This post puts you at the heart of a dynamic department which is critical in the promotion & delivery of the Council’s heritage services.

Job Requirements

• A strong interest in heritage, aviation, museums, or tourism
• Experience in a customer‑facing or public engagement role
• Ability to work with volunteers and work independently when required
• Reliable, organised, and comfortable handling cash
• Maintaining high levels of cleanliness across the venue
• Proactive and flexibility to work at other heritage sites, if required

Key Responsibilities

• Welcome and engage with visitors to enhance their experience
• Assist in managing the Museum’s artefact collection in line with required standards
• Support in the planning and delivery of public events and activities
• Support in the planning and delivery of educational visits
• Co‑ordinate with volunteers and work closely with the Heritage Tourism Officer
• Ensure safe, smooth, and high‑quality site operation

Key Attributes

• Customer‑Focused Approach
• Strong Communication Skills
• Organisational and Planning Abilities
• Digital Competency
• Collaborative Working

You will be required to apply a high level of attention to detail when carrying out this role, to support the delivery of heritage services at an operational level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes, then this could be the role for you.

If you would like an informal chat about this post, please call Jack Milligan – Visitor Venues Team Leader on 01529308122

To complete an application form and further details, please visit our website www.n-kesteven.gov.uk

The closing date for all applications 25 January 2026

The interview date will be 5 February 2026