Helpdesk Specialist — Customer Support & Ops Coordination

CBRE Local UK; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading property services firm is seeking a Helpdesk Operative in Leeds to manage customer requests via telephone and email. Responsibilities include logging information accurately, providing administrative support, and ensuring compliance with health and safety standards. The ideal candidate should have experience in customer service and the ability to support a responsive service delivery team. Candidates interested in joining a dynamic work environment with significant operational objectives are encouraged to apply.

Qualifications

• Experience in customer service and communications is essential.
• Ability to log information accurately and handle telephone requests.
• Understanding of health and safety policies.

Responsibilities

• Receive and process customer requests via telephone/email.
• Log relevant information into the database for task allocation.
• Provide administrative support to the team.

Job description

A leading property services firm is seeking a Helpdesk Operative in Leeds to manage customer requests via telephone and email. Responsibilities include logging information accurately, providing administrative support, and ensuring compliance with health and safety standards. The ideal candidate should have experience in customer service and the ability to support a responsive service delivery team. Candidates interested in joining a dynamic work environment with significant operational objectives are encouraged to apply.