HEAT Mentor: Help Homes Beat Energy Poverty

The Wise Group; Sunderland; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

The Wise Group is expanding its Home Energy Advice Team (HEAT) across Sunderland and South Tyneside. We’re looking for people who can build trusted relationships with households experiencing fuel poverty, energy debt and wider financial pressures.

This is about more than providing energy advice. Using the Wise Group's Relational Mentoring approach, you’ll take time to understand people's circumstances, provide practical advice and advocacy, and help them navigate energy suppliers and other

Responsibilities

• Build trusted relationships with households experiencing fuel poverty.
• Provide practical energy advice and advocacy.
• Help households navigate energy suppliers and related services.
• Record progress and outcomes using digital systems.

Job description

The Wise Group is expanding its Home Energy Advice Team (HEAT) across Sunderland and South Tyneside. We’re looking for people who can build trusted relationships with households experiencing fuel poverty, energy debt and wider financial pressures.

This is about more than providing energy advice. Using the Wise Group's Relational Mentoring approach, you’ll take time to understand people's circumstances, provide practical advice and advocacy, and help them navigate energy suppliers and other