Energy Adviser: Help Families Save on Bills & Stay Warm

Citizens Advice 1066; Hastings; Presencial; GBP 28.000 - 30.000; Jornada completa

Descripción de la vacante

Citizens Advice 1066 is seeking an Energy Adviser to provide personalised energy support across Hastings, Rother and surrounding areas. The role involves delivering energy advice through home visits and telephone consultations, helping local residents manage bills and improve home comfort.

The ideal candidate is organised, focused and committed to client welfare, with a polite, patient manner on the phone and in person. This permanent role offers a meaningful career with community impact.

Formación

• Organised and focused, dedicated to client welfare
• Willingness to conduct home visits and telephone consultations

Responsabilidades

• Deliver practical energy advice to local residents through home visits and telephone consultations
• Be the calm voice on the phone when situations are hectic
• Support the charity’s mission to relieve poverty and promote public health

Conocimientos

Detective mindset

Active listening

Calm under pressure

Descripción del empleo

Citizens Advice 1066 is seeking an Energy Adviser to provide personalised energy support across Hastings, Rother and surrounding areas. The role involves delivering energy advice through home visits and telephone consultations, helping local residents manage bills and improve home comfort.

The ideal candidate is organised, focused and committed to client welfare, with a polite, patient manner on the phone and in person. This permanent role offers a meaningful career with community impact.