Community Partnerships & Outreach Specialist

The Wise Group; Preston; Remote; GBP 21,000 - 30,000; Full time

Job summary

The Wise Group is recruiting a Community Engagement Officer to join the Home Energy Advice Team (HEAT) in the Preston area. This fixed-term role runs until March 2027, with 35 hours per week and remote-first working from Preston, plus regular travel to partner meetings and events.

You will build trusted partnerships with local authorities, housing providers and charities to raise awareness of HEAT and help households access support during autumn, winter and beyond.

Qualifications

• Strong relationship‑building and stakeholder engagement skills.
• Excellent communication and interpersonal skills.
• Confidence delivering presentations, workshops and community engagement activities.
• The ability to develop trusted partnerships with a wide range of organisations.

Responsibilities

• Building and maintaining relationships with community organisations, local authorities and partners.
• Developing referral pathways to enable access to HEAT support.
• Acting as an ambassador for the Wise Group at events and meetings.
• Identify opportunities to extend reach into communities needing support.
• Collaborate with team to ensure timely, appropriate referrals and positive outcomes.
• Share insights from partners to improve services and customer journeys.
• Plan and manage outreach to maximise opportunities during peak demand periods.
• Monitor partnership activity and referral trends to identify opportunities.

Skills

Relationship-building

Stakeholder engagement

Communication skills

Public speaking

Networking

Organisational skills

Digital skills

Campaign planning

Presentation delivery

Tools

Microsoft Office

Job description

The Wise Group is recruiting a Community Engagement Officer to join the Home Energy Advice Team (HEAT) in the Preston area. This fixed-term role runs until March 2027, with 35 hours per week and remote-first working from Preston, plus regular travel to partner meetings and events.

You will build trusted partnerships with local authorities, housing providers and charities to raise awareness of HEAT and help households access support during autumn, winter and beyond.