Healthcare Support Worker - Medical Ward

NHS National Services Scotland; Lerwick; On-site; GBP 28,000 - 31,000; Full time

Job summary

A public health service in Lerwick is seeking a Senior Health Care Support Worker for a fixed-term role in a busy medical ward. The candidate should have effective communication skills and a desire to develop their healthcare knowledge. This role involves providing quality care to patients and requires SVQ2 or equivalent experience. We welcome applications from local candidates and offer flexibility for working hours. The position promises career development within a supportive team environment.

Qualifications

• Desirable to have SVQ2 level in healthcare or equivalent experience.
• Effective written and verbal communication skills are essential.
• Must have an interest in developing healthcare knowledge.

Responsibilities

• Provide a high standard of care to patients in a busy medical ward.
• Learn new skills and support patients in their recovery.
• Comply with the Induction Standards and Code of Conduct.

Skills

Effective written and verbal communication skills

Numeracy

Interest in developing healthcare knowledge

Education

SVQ2 level in healthcare or equivalent experience

Job description

OPPORTUNITY FOR LOCAL CANDIDATES ONLY

Senior Health Care Support Worker – Medical Ward (Ref: 235848)

Various Hours

Fixed term for 12 months

Band 3 – Salary Range £28,011 – £30,230 per annum (pro rata)

Distant Islands Allowance of £2,482 per annum (pro rata)

Are you a Healthcare Support Worker looking for a new challenge and development opportunity? Or curious to try a career in care for the first time?

Ward 3 is a busy acute medical ward that strives to give patients an excellent standard of care in a busy but happy environment which is both challenging and rewarding. You will learn many new skills and enable patients to have the best possible standard of care. We have a very experienced team that will be more than happy to support you to settle into this position. We can be flexible agreeing part‑time working hours for the right candidate.

It is desirable that you are educated to SVQ2 level in healthcare or have equivalent experience working within a caring environment. Effective written and verbal communication skills, numeracy and an interest in developing your healthcare knowledge are also essential.

We currently have 2 x full time positions available and are happy to consider applicants that can work part time or full time. These posts are fixed term for 6 months to provide additional support to the ward during a busy period; there is likely to be substantive hours available to the successful candidate at the end of the fixed term period.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role – details can be viewed on http://www.hcswtoolkit.nes.scot.nhs.uk/resources/hcsw-standards-and-codes/

Due to the urgent need to fill this position, we are currently unable to consider applications from overseas or accommodate relocation to Shetland.

For an informal discussion, please contact: SCN Heather Tulloch

Closing date: 18/01/26

Interview date: TBA

Please note this is a local advertisement and no relocation or interview expenses are applicable.

If you require assistance or encounter any technical issues with your application, please e‑mail support at https://jobseekersupport.jobtrain.co.uk/support/home including the vacancy reference number and “NHS Shetland” in the subject line.

Preferred candidates will be required to join the Protecting Vulnerable Groups (PVG) Scheme or undergo a PVG Scheme update prior to a formal offer of employment being made.

In promoting equal opportunities, we welcome applications from all sections of the community.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.