Healthcare Support Worker

NHS; Retford; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider is seeking a Healthcare Assistant to join their team at HMP Ranby in Retford. This role involves providing care and support to patients while following strict security guidelines. Candidates should possess essential qualifications and experience in healthcare settings, particularly in managing clinical observations and assisting in various clinics. The position is permanent, full-time and offers a salary between £24,937 and £26,598 annually.

Qualifications

• Must have GCSE Maths & English or equivalent.
• Care certificate or willingness to achieve one is essential.
• Experience in offender health is preferable.

Responsibilities

• Perform clinical observations and document accurately.
• Assist in clinics like phlebotomy and vaccinations.
• Maintain accurate records of resident’s care.

Skills

GCSE Maths & English or Functional skills level 2 in Maths & English

Care certificate or willingness to work towards

Clinical-skills competency-based experience

Knowledge of clinical patient observations

Care experience in health or social care setting

Experience using System One

Phlebotomy trained

Job description

Job summary

• Work as part of the Healthcare team, providing care and support to patients within HMP Ranby in accordance with security guidelines.
• Work closely with other teams within the prison and with external agencies in meeting the holistic needs of the patients.
• At times, be able to work without direct supervision, undertaking delegated tasks and reporting back to the Registered Nurses.
• Actively participate in the ongoing development of positive working relationships with prison staff.

Main duties of the job

1. Perform clinical observations, report abnormalities, elevate concerns and document on System One accurately.
2. Follow infection prevention and control guidelines to protect yourself, colleagues and patients.
3. Assist in the provision of clinics (phlebotomy, vaccinations, ECGs, physical investigation clinics and wound care clinics) in line with your skills & proficiencies.
4. Participate in resident screenings with healthcare colleagues.
5. Maintain accurate, timely and legible records of resident’s care, including data input and statistical information.
6. Contribute to the ordering, distribution, stock control and maintenance of Healthcare equipment and resources.
7. Participate in all aspects of healthcare admin duties, including booking appointments, scanning patients’ information and answering queries.
8. Participate in health promotion events.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Details

Date posted: 18 December 2025

Pay scheme: Agenda for change

Band: Band 3

Salary: £24,937 to £26,598 a year per annum

Contract: Permanent

Working pattern: Full‑time

Reference number: 270-TG589-HMPRAN

Job locations: HMP Ranby, Retford, DN22 8EU

Person Specification

Essential

• GCSE Maths & English or equivalent Functional skills level 2 in Maths & English, or willingness to undertake.
• Care certificate or willingness to work towards.
• Completion of a clinical‑skills competency‑based workbook or equivalent relevant experience to vocational qualification level 3, or willingness to undertake.
• Knowledge of clinical patient observations.
• Willingness to undertake competencies supported by clinical skills training and education to gain theoretical underpinning knowledge in a range of clinical interventions and use of test equipment (e.g. blood glucose monitors, venepuncture, etc.).
• Care experience working in a health or social care setting.
• Experience of working in offender health.
• Experience using system one.
• Phlebotomy trained.
• Experience in a healthcare setting.
• Care certificate.

Desirable

• Experience of working in offender health.
• Experience using system one.
• Phlebotomy trained.
• Experience in a healthcare setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Northamptonshire Healthcare Foundation Trust

Address: HMP Ranby, Retford, DN22 8EU

Employer's website: https://www.nhft.nhs.uk/