Healthcare Front Desk & Admin Specialist

NHS Jobs; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Radcliffe-on-Trent Health Centre is seeking a Receptionist/Administrator to support the Practice team and project a personable image to patients and visitors. You will handle inquiries in person or by phone, direct patients to the right services, and perform a range of clerical tasks to keep the Practice running smoothly.

The role involves managing appointment systems, processing requests, handling mail, taking messages, filing, data entry, and liaising with other healthcare providers.

Responsibilities

• Monitor the practice appointment system.
• Process personal, telephone and on-line appointment requests and direct callers to the appropriate healthcare professional.
• Process and distribute incoming and outgoing mail.
• Take messages and pass on information to colleagues.
• File and retrieve paperwork as needed.
• Enter and allocate data, and collate information according to practice procedures.
• Initiate contact with patients, team members and associated healthcare agencies.
• Re-stock and tidy consulting rooms and prepare paperwork for clinical use.
• Provide clerical support including data processing, filing and photocopying.
• Open/close the practice premises and maintain security.

Job description

Radcliffe-on-Trent Health Centre is seeking a Receptionist/Administrator to support the Practice team and project a personable image to patients and visitors. You will handle inquiries in person or by phone, direct patients to the right services, and perform a range of clerical tasks to keep the Practice running smoothly.

The role involves managing appointment systems, processing requests, handling mail, taking messages, filing, data entry, and liaising with other healthcare providers.