Patient Services Reception & Admin Specialist

NHS Jobs; Greater Lincolnshire; On-site; GBP 18,000 - 24,000; Full time

Job summary

Lincolnshire Community Health Services NHS Trust is seeking an administrator to support clinic operations. Duties include handling referrals, scanning, minutes, and booking rooms, with a focus on accurate record-keeping and information governance.

You'll welcome patients at reception, log arrivals in the system, manage appointments, and respond to enquiries in a professional manner. Security and stock monitoring are also part of the role.

Qualifications

• Administrative duties including producing letters, processing referrals, scanning, photocopying, taking minutes, booking rooms, sorting post.
• Reception duties welcoming patients and logging arrival in the patient information system.
• Answering voicemails and handling patient enquiries professionally and routing messages.

Responsibilities

• Book, amend or cancel patient appointments by telephone or in person,
• Maintain accurate patient records in both paper and computer systems.
• Open and close the clinic and ensure premises security.

Job description

Lincolnshire Community Health Services NHS Trust is seeking an administrator to support clinic operations. Duties include handling referrals, scanning, minutes, and booking rooms, with a focus on accurate record-keeping and information governance.

You'll welcome patients at reception, log arrivals in the system, manage appointments, and respond to enquiries in a professional manner. Security and stock monitoring are also part of the role.