Healthcare Assistant

NHS; King's Lynn; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare organization in King's Lynn is seeking an enthusiastic Healthcare Assistant to join Feltwell Ward. The role involves supporting patient care, cooperating with multi-disciplinary teams, and attending the GROW Programme for training. Applicants should possess Functional Skills Level 1 in Maths and English, a National Care Certificate, and relevant vocational qualifications. This position offers a compassionate work environment, aiming to support both patient needs and staff development.

Qualifications

• Completed National Care Certificate.
• To undertake the Enhanced GROW Programme.
• Experience working in a healthcare organisation.

Responsibilities

• Work cooperatively as part of the multi‑disciplinary team.
• Assist and provide patients with personal care.
• Identify learning and development needs in conjunction with supervisor.

Skills

Good communication skills (written and verbal)

Evidence of multi-professional team working

Ability to work under indirect supervision

Education

Functional Skills Level 1 Maths and English

Level 2 Vocational Qualification in clinical health care

Level 3 Health and social care qualification

Job description

Healthcare Assistant - Windsor

The closing date is 04 February 2026

We are looking for an enthusiastic and well‑motivated individual to work in Feltwell Ward as a Healthcare Assistant.

Feltwell Ward is a 31 bedded acute medical ward that specialises in caring for patients who are medically optimised but needing more care in the community. We work very closely with our therapy and discharge planning colleagues.

Successful candidates will attend the Healthcare Assistant GROW Programme for full training. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical - you will have plenty of time to practice new skills before you start your new role.

If this is something you are interested in embarking on, please contact us!

This post may close prior to the planned advertising end date once maximum application numbers have been reached

Main duties of the job

• Work cooperatively as part of the multi‑disciplinary team supporting colleagues in work associated with patient care
• Understand own level of responsibility and accountability in relation to registered staff
• Communicate clearly, effectively and appropriately with the multi‑disciplinary team, patients and their family, visitors and carers
• Through practice demonstrate an understanding of Duty of Care and how this contributes to safe practices
• Assist and as required provide patients with personal care
• Following appropriate training and supervised practice, undertake identified competency based practices which are required for the ward / unit, after such tasks have been delegated to them by a registered nurse
• Identify learning and development needs and produce a personal development plans in conjunction with your line manager/supervisor

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state‑of‑the‑art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper‑based patient records from 2026 and will lead to better, safer, joined‑up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community‑based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award‑winning centres alongside a talented team of people ready to give you a warm welcome.

We love working here and think you will too.

Job responsibilities

Please see attached Job Description and Person Specification for further information about the job role.

Person Specification

Qualifications/training and professional development

• Holds Functional Skills Level 1 Maths and English or education equivalent
• Completed National Care Certificate
• Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
• To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
• To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.
• Speciality specific training and evidence of competencies being achieved and continued development

Skills, abilities and knowledge

• Good communication skills (written and verbal).
• Evidence of multi‑professional team working
• Evidence of compliance with mandatory training
• Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
• Able to relate well with patients/relatives/visitors/ Colleagues/the multi‑disciplinary team and wider Trust staff.
• Ability to work under indirect supervision to deliver delegated nursing tasks
• Experience of inducting, coaching and supervising junior staff

Experience

• Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
• Experience of communication with patients and relatives
• Knowledge of Infection Control & Safeguarding processes
• Experience of working with the multidisciplinary team.
• Experience of caring for a group of patients.
• Understanding of confidentiality
• Understanding of equality and diversity issues
• Experience of working in more than one speciality within a health care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

£24,465 to £26,598 a yearPer annum pro rata