Healthcare Assistant

Idibu; Salford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Healthcare Assistant to join their ENT service across multiple sites in Manchester. This full-time role involves welcoming patients, preparing them for procedures, and supporting clinicians to ensure smooth appointments. Candidates should have previous experience in a healthcare or customer-facing role, be communicative, detail-oriented, and comfortable utilizing Microsoft Office. The position offers a competitive salary and various benefits, including training and development opportunities.

Benefits

27 days annual leave

Generous pension scheme

Private medical insurance options

Life assurance cover

Fantastic learning opportunities

Cycle-to-Work scheme

Qualifications

• Previous experience in a healthcare or customer-facing role is preferred.
• Comfortable using patient systems and Microsoft Office.

Responsibilities

• Welcome patients and ensure they feel comfortable.
• Prepare patients for procedures.
• Complete forms and update records accurately.
• Support clinicians for smooth appointments.
• Maintain cleanliness in clinical areas.

Skills

Empathetic communication

Attention to detail

Microsoft Office proficiency

Team player

Customer-facing experience

Job description

About the Role

We’re looking for a Healthcare Assistant to join our ENT service across Manchester, delivering high‑quality patient‑focused care at multiple sites.

Salary: 23,809.50 – 24,800 per month

Hours: 37.5 per week

Location: Multiple sites across Manchester

Role: Permanent full‑time

What you’ll be doing

• Welcoming patients warmly and ensuring they feel comfortable and cared for
• Preparing patients for procedures and chaperoning them as needed
• Completing forms, updating records and keeping our systems accurate
• Supporting clinicians to make sure every appointment runs like clockwork
• Keeping clinical areas clean, safe and ready for use
• Helping with calls, supplies and anything else that helps the team thrive

What we’re looking for

• Someone who enjoys working in different settings and can travel between sites
• A calm, empathetic communicator with great attention to detail
• A team player happy to roll up their sleeves and get stuck in
• Comfortable using Microsoft Office and patient systems
• Previous experience in a healthcare or customer‑facing role

Why join us

• Competitive salary up to 24,800
• 37.5 hours per week, full‑time permanent
• Full training and development to help you succeed
• Supportive teams and a positive workplace culture
• Opportunities to grow your career with one of the UK’s leading healthcare providers

What’s in it for you

• 27 days annual leave (plus bank holidays)
• Generous company pension scheme with strong employer contributions
• Sick pay scheme for peace of mind
• Private medical insurance options
• Life assurance coverFlexible working opportunities including part‑time hours, compressed weeks, hybrid or remote working (where applicable)
• Convenient and accessible workplaces with parking and great transport links (role dependent)
• Fantastic learning and development opportunities with clear career pathways
• A supportive work‑life balance culture reflected in our positive staff surveys
• 24/7 access to a dedicated well‑being hub and Employee Assistance Programme
• Enhanced parental leave
• Monthly award programme and online peer‑to‑peer recognition
• Long‑service recognition with vouchers and additional annual leave
• Refer a friend bonus
• Discounts on InHealths healthcare services
• Smart tech Cycle‑to‑Work and thousands of discounts and cashback options
• Paid‑for professional memberships and more!

About the Company

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions. We work collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and more, supporting more than 5 million people in their healthcare journeys. Our mission is to provide high‑quality services within local communities to over 7 million patients by 2030, maintaining a 97% patient satisfaction rate.

Apply now and be part of something brilliant across Manchester.

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