Healthcare Assistant

New Road Surgery; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Birmingham is seeking an enthusiastic Healthcare Assistant to join their clinical team. The role involves assisting with patient care, conducting health checks, and ensuring consultation rooms are well-prepared. Candidates should have experience in phlebotomy and a caring attitude. A commitment to professional development and excellent communication skills are essential. This position offers a supportive working environment in a high-performing practice.

Qualifications

• Experience of dealing with the public/patients.
• Experience of working in a primary care setting.
• A demonstrable commitment to professional development.

Responsibilities

• Assist the clinical team in delivering patient care.
• Carry out vaccinations and health checks.
• Ensure cleanliness and stock control in consultation rooms.

Skills

Communication skills

Kind and caring disposition

Ability to follow instructions

Experience in phlebotomy

Infection control measures

Education

Care Certificate or NVQ level 3 in Health and Social Care

Tools

Emis Web Clinical System

Job description

New Road Surgery Rubery is looking for an enthusiastic, committed healthcare assistant to join our existing clinical team.

Main duties of the job

Applicants must be proficient in providing treatment room services. Applicants must have experience in phlebotomy, dressings, NHS & new patient health checks, ECGs, and vaccinations, amongst other duties. Working with the practice nurses the health care assistant will be responsible for ensuring consultation rooms are clean, well-stocked, and prepared for clinics, stock control and ordering of medical supplies.

Applicants should have good communication skills, a kind and caring disposition and be able to follow instructions and procedures.

About us

We are a small, friendly, high performing practice with a list size of 5,100. We have a supportive team consisting of four doctors, two practice nurses, two clinical pharmacists, and a full administrative and reception staff. We have high patient satisfaction results:https://gp-patient.co.uk/patientexperience/results?code=M81025

Job responsibilities

HEALTHCAREASSISTANT

RESPONSIBLE TO: THE PRACTICE MANAGER - Administratively

THE DOCTORS AND NURSES - Clinically

JOB SUMMARY:

Working under direct supervision of the Doctors and Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the Healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

Carry out new patient, over 75 and well person screening & NHS health checks

Carry out vaccinations.

Wound Care - as per nurse direction

Carry out routine BP checks, Urinalysis and ECGs

Provide smoking cessation information leaflets and complete QOF coding.

Apply infection control measures

Administration

Training & Personal Development

Job description

Job responsibilities

HEALTHCAREASSISTANT

RESPONSIBLE TO: THE PRACTICE MANAGER - Administratively

THE DOCTORS AND NURSES - Clinically

JOB SUMMARY:

Working under direct supervision of the Doctors and Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the Healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

Duties and responsibilities:

Venepuncture to include INR testing

Carry out new patient, over 75 and well person screening & NHS health checks

Carry out vaccinations.

Wound Care - as per nurse direction

Carry out routine BP checks, Urinalysis and ECGs

Provide smoking cessation information leaflets and complete QOF coding.

Apply infection control measures

Administration

Training & Personal Development

Miscellaneous Tasks

Venepuncture

Take blood from patients as directed by doctors.

Ensure procedures comply with infection control policy.

Ensure all request forms and specimens are labelled correctly.

Ensure specimens are packaged ready for delivery to laboratory.

INR

Take blood from patient via finger prick or venous sample.

Establish INR value using Coagucheck system.

Enter results on template in patient’s medical record and in yellow book.

Refer any problems to the duty doctor.

Perform regular quality control checks on equipment.

Ensure there are adequate supplies of test strips and reagents.

Carry out new patient, over 75 and well person screening & NHS health checks

Carry out screening as per computer templates, noting family history and other possible risk factors.

Provide smoking cessation information leaflets and complete QOF coding.

Send a task to one of the nurses to review each health check undertaken.

Carry out vaccination against Influenza, Covid, Pneumonia & Chillenes - where training has been undertaken for the vaccination to be administered

Administer vaccinations to patients over 17 years of age (excluding pregnant women).

Ensure safe storage, rotation and disposal of vaccines and drugs.

Working according to protocols and Patient Specific Directions.

Be aware of possible anaphylactic reaction.

Wound Care - AS DIRECTED BY THE PRACTICE NURSES

Perform wound care using aseptic technique

Undertake complicated dressings.

Suture and clip removal

Carry out routine BP checks, Urinalysis and ECGs

Monitor BP and refer if results are outside the guidelines.

Carry out routine urinalysis and refer if any abnormalities detected.

Carry out ECGs as directed by doctors and ensure results are given directly to the duty doctor.

Provide Smoking Cessation advice

Provide smoking cessation information leaflets and complete QOF coding.

Apply infection control measures

Take universal hygiene precautions according to local and national guidelines. Ensure the collection and handling of laboratory specimens meets guidelines.

Ensure the segregation and disposal of waste materials meets guidelines.

Be aware of the reporting and treatment of sharps injuries.

Deal with blood and body fluid spillages according to guidelines.

Administration

Results - inform patients of the procedure for obtaining results.

Consent - seek and record consent where appropriate see practice consent to treatment policy.

Monitor stocks of supplies, e.g. needles & bottles and liaise with nurses and stock ordering administrator when reordering is required.

Assist the nurses to maintain the Treatment Room - clean equipment using products specified in practice protocols between each use. Clean clinical areas using products specified in practice protocols and ensure they remain clutter free.

Restock clinical areas and consulting rooms - Undertake periodic checks for items that may be out of date and remove and dispose of these items. Re-stock consulting rooms in line with individual GP requirements.

Training and Personal Development

Appraisal - to participate in annual staff development interview, identifying your own training needs. With the designated practice nurse appraise any training you have undertaken to ensure the knowledge or experience you have gained is used effectively.

Miscellaneous Tasks

Chaperone - assist doctors by performing chaperoning duties.

Minor Surgery - assist doctors with invasive procedures such as minor surgery or IUD.

Attend Practice meetings.

Health & Safety ensure awareness of practice policies and risk management.

Safeguarding - be aware of child/adult protection issues and know who to contact if concerned.

Person Specification

Experience

• Experience of dealing with the public/patients.
• Experience of working in a primary care setting.
• Experience of using Emis Web Clinical System.

Qualities and attributes

• Pleasant and articulate.
• Computer Literate.
• Ability to work without direct supervision.
• Able to use own judgement, resourcefulness and common sense.
• Ability to work as part of an integrated multi-skilled team.
• Able to work under pressure.
• Able to work in a changing environment.
• Organized.
• Reliable.
• Flexible.

Qualifications

• Care Certificate or NVQ level 3 in Health and Social Care.
• A demonstrable commitment to professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.