Healthcare Administration & Front Desk Specialist

Herefordshire and Worcestershire Health and Care NHS Trust; Upper Howsell; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

27 days leave + bank holidays

Generous NHS pension and enhanced pay

Flexible and agile working

Great maternity, paternity, and adopt.

Wide range of staff networks

Health and wellbeing opportunities

Staff benefits

Job summary

Herefordshire and Worcestershire Health and Care NHS Trust is seeking an enthusiastic Administration Assistant for the Minor Injury Unit. This full-time position involves welcoming patients, registering them on the computer, and directing them to the correct department while maintaining confidentiality and high standards of customer service.

Join a busy community hospital team, provide reception and administrative support, and help ensure smooth daily operations in a 7-days-a-week unit.

Qualifications

• Excellent communication skills.
• Able to work as part of a busy team.
• Organised and efficient with own workload.

Responsibilities

• Welcoming and registering patients onto the computer system.
• Booking patients into the department on the relevant computer system.
• Directing patients to the appropriate department or service and providing information.
• Support patient and visitor flow within the Minor Injury Unit with daily administrative tasks.

Skills

Communication skills

Teamwork

Organised

Education

Good standard of education

Job description

Herefordshire and Worcestershire Health and Care NHS Trust is seeking an enthusiastic Administration Assistant for the Minor Injury Unit. This full-time position involves welcoming patients, registering them on the computer, and directing them to the correct department while maintaining confidentiality and high standards of customer service.

Join a busy community hospital team, provide reception and administrative support, and help ensure smooth daily operations in a 7-days-a-week unit.