Hospital Admin & Front Desk Specialist

Cornwall Partnership; Bodmin; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing initiatives

DBS checks

Discounts from retailers and hotels

Cycle to work scheme

Job summary

Cornwall Partnership NHS Foundation Trust is seeking a clerical administrator to provide full support across hospital departments, including reception, MIU and outpatient areas. You will be the first point of contact for patients and visitors, helping to ensure smooth operations and responsive service delivery.

The role offers full or part-time hours across seven days, with a 37.5-hour week (pro rata for part-time). NHS-wide benefits and development opportunities accompany the position.

Qualifications

• Basic numeracy and literacy skills.
• NVQ/RSA 2 or equivalent experience.
• Experience of working in an administrative setting.
• Experience of managing electronic and paper-based diary / appointment systems.
• Ability to communicate clearly on telephone and face to face.

Responsibilities

• Provide full clerical support to hospital functions and/or clinical teams.
• Assist in continuity of service by working from reception on a rotational basis.
• Be the first point of contact for patients, visitors and staff attending the hospital/clinic.
• Support administrative functions across hospital/clinical settings including MIU, Out-patient and In-patient areas.

Skills

Clear communication

Pressure handling

Initiative

Education

Basic numeracy and literacy skills

NVQ/RSA 2 or equivalent experience

Job description

Cornwall Partnership NHS Foundation Trust is seeking a clerical administrator to provide full support across hospital departments, including reception, MIU and outpatient areas. You will be the first point of contact for patients and visitors, helping to ensure smooth operations and responsive service delivery.

The role offers full or part-time hours across seven days, with a 37.5-hour week (pro rata for part-time). NHS-wide benefits and development opportunities accompany the position.