Administrator (Temp)

Talk Staff Group Limited; East Midlands; On-site; GBP 15,000 - 21,000; Full time

Job summary

Talk Staff Group Limited is seeking an experienced Administrator to support day-to-day operations at a busy healthcare organisation. You will help ensure smooth administrative processes, support clinical and non-clinical teams, and maintain accurate patient records.

The role requires a minimum of 2 years’ administrative experience, strong IT skills (Microsoft Office and databases), excellent organisational abilities, and the ability to handle confidential information with discretion.

Qualifications

• Minimum 2 years’ administrative experience.
• Strong IT skills, including Microsoft Office and database systems.
• Excellent organisational skills with the ability to prioritise workload effectively.
• Good communication and interpersonal skills.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Professional and confidential approach when handling sensitive information.
• Understanding of medical terminology or NHS experience (desirable).

Responsibilities

• Manage and process incoming patient correspondence, ensuring accurate storage and coding within medical records.
• Retrieve and organise documents for clinical and administrative staff as required.
• Handle communications with patients via telephone, email, SMS, and online systems.
• Record messages for clinicians and staff, ensuring all details are captured accurately.
• Maintain and update patient records using clinical systems and associated software.
• Support reporting processes, including running searches and producing data reports.
• Assist with IT‑related queries and liaising with external support providers where necessary.
• Provide administrative support across the team, including covering during periods of absence.
• Support compliance with data protection, confidentiality, and health & safety policies.
• Assist with general administrative duties to support the wider practice team.

Skills

Administrative experience

MS Office

Database systems

Organisational skills

Communication skills

Attention to detail

Independent work

Confidentiality

Tools

Microsoft Office

Database software

Job description

We are working with a busy and well‑established healthcare organisation that is looking to recruit an experienced Administrator to support its day‑to‑day operations.

This is a varied role where you will play a key part in ensuring the smooth running of administrative processes, supporting both clinical and non‑clinical teams, and maintaining accurate patient records.

The Role

As an Administrator, you will provide a comprehensive and efficient administrative service, ensuring all documentation and communications are handled accurately and in a timely manner.

To be considered for the role, you’ll require the following essentials:

• Previous administrative experience (minimum 2 years).
• Strong IT skills, including Microsoft Office and database systems.
• Excellent organisational skills with the ability to prioritise workload effectively.
• Good communication and interpersonal skills.
• High attention to detail and accuracy.
• The ability to work independently and as part of a team.
• A professional and confidential approach when handling sensitive information.
• An understanding of medical terminology or previous healthcare/NHS experience (desirable).

Within this position, you’ll also be:

• Managing and processing incoming patient correspondence, ensuring accurate storage and coding within medical records.
• Retrieving and organising documents for clinical and administrative staff as required.
• Handling communications with patients via telephone, email, SMS, and online systems.
• Recording messages for clinicians and staff, ensuring all details are captured accurately.
• Maintaining and updating patient records using clinical systems and associated software.
• Supporting reporting processes, including running searches and producing data reports.
• Assisting with IT‑related queries and liaising with external support providers where necessary.
• Providing administrative support across the team, including covering during periods of absence.
• Supporting compliance with data protection, confidentiality, and health & safety policies.
• Assisting with general administrative duties to support the wider practice team.

Hours and Salary

Monday to Friday – must be flexible with start and finish times

£12.92 per hour – weekly pay while temporary

36 hours per week

Temporary with a view to becoming permanent for the right candidate