Team Administrator

Northamptonshire Healthcare NHS Foundation Trust; Lowdham CP; On-site; GBP 22,000 - 26,000; Full time

Job summary

Northamptonshire Healthcare NHS Foundation Trust delivers integrated healthcare at HMP Lowdham Grange and across community settings. This NHS Trust seeks an Administrative Support post within the Healthcare team, ensuring safe working practices in a secure prison environment and coordinating with clinical staff to arrange patient appointments.

The role requires experience in SystmOne administration, data quality checks, and handling correspondence, procurement, and meetings.

Qualifications

• Experience in NHS or secure environment administration.
• Ability to work with minimal supervision in a prison setting.
• Proven record of accurate data entry and record keeping.
• Evidence of residency in the UK for at least 3 years.

Responsibilities

• Booking clinics and managing clinicians’ ledgers.
• SystmOne administration including workflow, tasks, pathology, links, registrations, deductions.
• SystmOne data quality checks.
• Maintaining local databases and S1 waiting lists.
• Support the service in collating patient feedback, complaints and compliments.
• Sending correspondence to patients under direction from clinical or leadership team.
• Placing procurement requests required by the teams.
• Taking minutes in clinical and operational meetings.
• Handling of healthcare Subject Access Requests.
• Organising, booking and planning service wide and local team meetings.
• Administration for Pharmacy Team.
• Medication orders and stock management.
• Filing prescriptions.

Skills

Administrative support

SystmOne administration

Data entry

Booking clinics

Tools

SystmOne

Job description

NHFT provides integrated Healthcare services at HMP Lowdham Grange. Services include primary care, pharmacy, mental health, neurodiversity and substance misuse, working with our Partner Agencies to support the health of male patients.

To work as part of the Healthcare team, providing administrative support, ensuring safe working practices in a secure environment in accordance with the Trust and prison policies and procedures.

The post holder will work in close liaison with other disciplines in prison setting and with external agencies in arranging appointments to meet patient care.

The post holder will be fully integrated in a multi-disciplinary team.

The role will involve working at times without direct supervision, undertaking delegated tasks and reporting back to the line manager.

The post holder will actively participate in the ongoing development of positive working relationships with officers and staff throughout the prison.

Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK without any breaks for a minimum of 3 years prior to this application and be able to evidence your years of residency. Please note without sufficient evidence your application may not progress.

• Booking clinics and managing clinicians’ ledgers
• SystmOne administration including workflow, tasks, pathology, links, registrations, deductions,
• SystmOne data quality checks.
• Maintaining local databases and S1 waiting lists
• Support the service in collating patient feedback, complaints and compliments
• Sending correspondence to patients under direction from clinical or leadership team
• Placing procurement requests required by the teams
• Taking minutes in clinical and operational meetings
• Handling of healthcare Subject Access Requests.
• Organising, booking and planning service wide and local team meetings
• Administration for Pharmacy Team
• Medication orders and stock management
• Filing prescriptions

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.

For further details / informal visits contact: Name: Steve Mason Job title: Interim Head of Healthcare Email address: [e-mail]