Health Care Assistant

Great Ormond Street Hospital for Children NHS Foundation Trust; Greater London; On-site; GBP 30,000 - 33,000; Part time

Job summary

A leading children's healthcare facility is seeking a compassionate Health Care Assistant to support children and their families. The role involves preparing clinic rooms, assisting registered nurses in care, and providing comfort to patients. Candidates should have a strong background in healthcare support, excellent communication skills, and experience working with young patients. A commitment to inclusivity and diversity is essential in this part-time permanent position.

Qualifications

• Experience of working with children and young people in healthcare settings.
• Knowledge and understanding of health service needs for children and young people.
• Demonstrable previous experience of providing direct patient care.

Responsibilities

• Assist healthcare teams in providing care to children and their families.
• Maintain a clean and safe environment in the clinic.
• Prepare patients for their medical consultations.

Skills

Compassionate care

Communication skills

Organisational skills

Ability to work autonomously

Education

GCSE in English and Mathematics or equivalent

NVQ Level 2 in Health and Social Care

Job description

Health Care Assistant

The closing date is 09 December 2025

This role is perfect for organised, proactive and compassionate candidates who are looking to develop their careers in care. As a Clinic Healthcare assistant your responsibility is to ensure that children, young people and their families have a positive experience. You will need to be able to work to tight deadlines and have a flexible approach to work. You will do this by:

• Preparing clinic rooms and patient notes for forthcoming clinics
• Preparing patients to be seen by the doctor or nurse by undertaking measurements, obtaining specimens and recording vital signs
• Using excellent communication skills with a variety of people such as the children, young people and their families, and multidisciplinary team colleagues
• Preparing children/young people for and undertaking venepuncture

If you would be interested in a patient focused role in a fast-paced environment please apply! We value the skills and experience you can bring and welcome you to come and share these with us as part of our expanding team

Main duties of the job

• To work collaboratively as part of the healthcare team, helping registered nurses and other healthcare practitioners in the work associated with providing care to meet the health and well-being of the child/young people and their families
• Work with the registered nurses to meet the daily living needs of children and young people

Provide comfort, reassurance and support to the child/young person and their families if anxious or distressed

Communicate clearly, effectively and appropriately with the healthcare team, the child/young person and their family/carers/visitors.

• Respond appropriately to queries, take phone messages and pass on written and verbal information to the healthcare team, the child/young person and their family/carers/visitors

Assist in maintaining a clean environment that is conducive to safe practice, cleaning patient equipment as required

Monitor and maintain the environment, equipment and resources

About us

We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we'll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care.

Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage) ENABLED (Enhancing Abilities & Leveraging Disabilities Network), PRIDE and Women's networks; all of which are sponsored by a member of our Executive Management Team.

We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below

Person Specification

GOSH Culture and Values

• Our Always values
• GCSE (Grade 4 - 9) in English and Mathematics or Functional Skills level 2 pass in English and Mathematics or equivalent recognised qualification
• NVQ Level 2 in Health and Social Care (e.g. University Certificate of Competence in Principles of Children & Young People Healthcare, advanced diploma, Higher apprenticeship Level 3) or Healthcare Support Worker Level 2
• Evidence of accepted* Care Certificate achievement (*Accepted care certificate achievement must evidence online/workbook component in addition to workplace based skills acquisition and assessment. We do not accept Care Certificates gained solely via an online platform.)
• Willingness to develop and undertake in-house study

Experience/Knowledge

• Has the ability to recognise situations that require reporting and demonstrates the ability to escape to a senior person where appropriate
• Knowledge and understanding of the health service
• Knowledge and understanding of the needs of child/young person and their families. Including: oNutrition and hydration oDignity and respect oInfection control oSafeguarding vulnerable people oHealth promotion Confidentiality
• Experience of contributing to an inclusive workplace culture.
• Able to provide essential care to patients as directed
• Experience of working as part of a diverse team
• Understanding of working with children/young people and their families who are critically or chronically ill
• Demonstrable previous experience of providing direct patient care in a hospital or experience in caring for children/young people in a child/young person community healthcare/hospice setting
• Previous experience of working with children/young people
• Experience of working within a team
• Previous experience in participating in audits, clinical trial programmes and training

Skills/Abilities

• Able to carry out administrative and clerical duties appropriate to their work area
• Demonstrates a caring and compassionate approach to patients, families and colleagues
• Able to organise and work autonomously
• Work in a professional manner and in accordance with the Code of Conduct for Healthcare Support workers
• Able to contribute to service improvement

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Great Ormond Street Hospital for Children NHS Foundation Trust

£30,546 to £32,207 a year per annum pro rata inclusive

Contract

Permanent

Working pattern

Part-time

Reference number

271-SS-7364358-A

Job locations

Great Ormond Street Hospital for Children NHS Foundation Trust