Head of Value Engineering EMEA

Iterable; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading customer engagement platform is seeking a Head of Value Engineering EMEA to drive team performance and operational excellence. This role requires leading Solutions Consultants and Architects, ensuring alignment between technical validation and customer outcomes. The ideal candidate will have strong technical credibility and sales acumen, capable of influencing at all levels. This position offers the opportunity to lead in a dynamic environment, with a focus on collaboration and innovation.

Qualifications

• Proven experience leading Solutions Consulting or Engineering teams within SaaS, MarTech, or data-platform environments.
• Ability to influence at all levels with strong technical pre-sales architecture experience.
• The candidate should have executive presence and the capability to manage distributed teams.

Responsibilities

• Lead and mentor a high-performing team of Solutions Consultants and Solutions Architects.
• Ensure alignment between technical validation and customer outcomes.
• Partner with sales leaders to influence pipeline strategy and opportunity qualification.

Skills

Leadership

Technical credibility

Sales acumen

Operational excellence

Cross-functional collaboration

Job description

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm and Box create dynamic individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross‑channel interactions, and optimize engagementall with enterprise‑grade security and compliance. Today nearly 1,200 brands across 50 countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values of Trust, Growth Mindset, Balance, and Humility to life. We foster a culture of innovation, collaboration, and inclusion where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc.’s Best Workplaces and Fastest Growing Companies and were recognized on Forbes’s list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top‑10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence including offices in San Francisco, New York, Denver, London and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply.

Head of Value Engineering EMEA

The Role

The Sr. Manager Value Engineering EMEA is a senior people leader responsible for driving operational excellence, strategic impact, and team performance across Iterable’s pre‑ and post‑sales technical functions in the region. This leader manages both Solutions Consultants (SCs) and Solutions Architects (SAs) ensuring alignment between technical validation, business‑value articulation, and customer outcomes across enterprise and commercial segments.

This role blends technical credibility, sales acumen, and operational leadership to foster deep alignment across regional Sales, Customer Success, and Product teams, ensuring frictionless collaboration throughout the customer lifecycle from introduction and evaluation through activation, adoption, and advocacy.

Position Details

Lead and mentor a high‑performing team of SCs and SAs across EMEA; drive clarity of purpose, accountability, and measurable outcomes; develop talent; ensure all team members have defined career development plans; and work with technical and soft‑skill sales leadership to achieve regional quota targets and company goals. Foster strong sales and SC relationships. Ensure adherence to engagement standards, ROEs, and service SLAs that improve velocity, utilization, and consistency across the region.

Partner with Revenue Operations and Enablement to define and measure KPIs. Serve as the executive escalation point for key EMEA opportunities, ensuring technical and business confidence at every stage.

Partner with regional sales leaders to influence pipeline strategy, opportunity qualification, and technical win execution.

Alignment: Represent Value Engineering in regional cross‑functional projects collating Sales, Product, Marketing, Partnerships, and Success. Drive the GTM Product. Act as a senior technical executive with customers building confidence among C‑level stakeholders and connecting strategy, architecture, and measurable outcomes with Customer Success and Account Management teams to drive adoption, retention, and expansion opportunities.

The Ideal Candidate Will Have

• Proven experience leading Solutions Consulting, Solutions Architecture, or Engineering teams within SaaS, MarTech, or data‑platform environments.
• A balance of strategic leadership and hands‑on technical credibility able to advise both execs and engineers, managing distributed teams across multiple EMEA countries.
• Executive presence and ability to influence at all levels; strong technical pre‑sales architecture and consulting leadership experience in high‑growth SaaS.
• Ability to build scalable frameworks, reusable assets, and measurable operational tools.
• Willingness and ability to travel 25–30 % of the time.

Recruitment Disclaimer

Please be aware that Iterable Inc. (Iterable) and our official recruiting agencies and platforms do not:

• Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
• Request money fees or payment of any kind from prospective candidates to apply to Iterable for employment or for the recruitment process (e.g. for home office supplies or training).
• Request or require personal documents such as bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page, LinkedIn Jobs page. These channels are not affiliated with impostors, and we confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Any job opportunities that appear otherwise are entirely fake and not valid. Therefore, if you receive any written or oral request for a job offer or interview that you believe may be fraudulent or suspicious, please disregard it and immediately reach out to us via email at (contact email withheld for privacy).

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities. Under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses, or other inconvenience resulting from actions of these impostors.

Equal Employment Opportunity Statement

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion, or religious belief; ethnic or national origin; nationality; sex; gender; gender‑identity; sexual orientation; disability; age; military or veteran status; or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Employment Details

• Employment Type: Full Time
• Experience Required: n/a
• Vacancy: 1