Head of Tuition Fees and Student Finance (Epsom)

GBS UK; Epsom; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading educational institution is seeking a Head of Fees and Income to oversee tuition fees, billing, and income collection. This role requires proven experience in student finance and strong leadership skills. You will be responsible for developing fee policies, managing a team, and ensuring compliance with UK regulations. The position offers a competitive salary, flexible benefits, and opportunities for professional development.

Benefits

25 days annual leave plus public holidays

Workplace pension scheme

Tuition reimbursement

Flexible Benefits options

Performance bonus

Qualifications

• Proven experience in student finance within higher education or a similar environment.
• Strong knowledge of UK tuition fee structures and funding models.
• Exceptional ability to develop and implement fee policies and procedures.

Responsibilities

• Lead the strategic development of tuition fee policies and payment plans.
• Oversee student billing, income collection, and debt recovery processes.
• Provide insights and reports to senior leadership and governing bodies.

Skills

Leadership and team management

Financial acumen

Stakeholder engagement

Data analysis

Excellent communication skills

Education

Professional finance qualifications (e.g., ACCA, CIMA)

Job description

Department: Finance

Location: London, Greenford

Type of Contract: Permanent (On-Site)

Our Vision: Changing lives through education.

Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution.

In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long-term goals.

What You’ll Be Doing

• Leading the strategic development of tuition fee policies and payment plans
• Overseeing student billing, income collection, and debt recovery processes
• Ensuring with UK regulations (CMA, SLC, OfS, etc.)
• Collaborating across departments to enhance the student journey
• Managing a high-performing team with a focus on service excellence
• Providing insights and reports to senior leadership and governing bodies

What We’re Looking For

• Proven experience in student finance within higher education or a similar environment
• Strong knowledge of UK tuition fee structures and funding models
• Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills.
• Exceptional communication skills and stakeholder engagement abilities.
• Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.
• Experience in managing debt recovery processes and improving income collection efficiency.
• Proficiency in data analysis and income forecasting to support financial planning.
• Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance. Ability to work collaboratively across departments and influence senior stakeholders.

Desirable

• Experience in private higher education
• Professional finance qualifications (e.g., ACCA, CIMA)

Your Impact

• Drive accurate income forecasting and reporting
• Improve billing efficiency and debt recovery outcomes
• Enhance student satisfaction through clear, responsive fee management
• Support institutional financial health and strategic planning

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• 500 award employee referral scheme
• Discretionary annual performance bonus