Head of Strategic Delivery & Governance

Compass Group UK & Ireland; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading UK service provider is seeking a Head of Strategic Delivery & Governance to oversee the strategic delivery agenda across its Government Services division. In this pivotal role, you will shape operational excellence and drive innovation while managing end-to-end project deliveries. The ideal candidate has a strong background in business operations and stakeholder management, excelling in enhancing governance and compliance practices. This is a mobile role that involves travel across locations.

Benefits

Competitive salary

Benefits package

Qualifications

• Proven experience in Business Operations or Business Analysis, ideally in a regulated environment.
• Strong knowledge of governance, compliance, and commercial strategy.
• Exceptional stakeholder management and communication skills.

Responsibilities

• Lead the strategic delivery and governance agenda, ensuring contracts perform optimally.
• Develop and implement robust delivery plans with clear objectives.
• Collaborate with senior leaders to identify continuous improvements.

Skills

Stakeholder management

Communication skills

Governance knowledge

Business analysis

Job description

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Job Introduction

Head of Strategic Delivery & Governance

Location: Mobile role with travel across the Government Servies Portfolio
Contract Type: Secondment to end of September 2026
Salary: Competitive + Benefits

Are you ready to lead strategic delivery and governance at the highest level? We're looking for an exceptional leader to join our Government Services division as Head of Strategic Delivery & Governance. Reporting directly to the Managing Director, you'll play a pivotal role in shaping operational excellence, driving innovation, and ensuring sustainable growth across our Government portfolio.

What You’ll Do

• Lead the strategic delivery and governance agenda, ensuring contracts perform optimally and align with Government strategy.
• Develop and implement robust delivery plans with clear objectives and measurable outcomes.
• Collaborate with senior leaders to identify and deliver continuous improvements in processes, policies, and tools.
• Champion commercial best practices and innovation to drive organic growth.
• Act as the primary contact for strategic projects, managing end-to-end delivery across multiple workstreams.
• Oversee internal and external communications to ensure consistency and engagement.
• Drive adoption and certification of ISO44001 Collaborative Working Relationships, liaising with industry bodies and chairing the Collaborative Working Steering Group.

What We’re Looking For

Essential

• Proven experience in Business Operations or Business Analysis, ideally in a regulated environment.
• Strong knowledge of governance, compliance, and commercial strategy.
• Familiarity with budgeting, P&L management, and Soft FM service delivery.
• Exceptional stakeholder management and communication skills.
• Experience in matrix organisations and leading change initiatives.

Desirable

• Expertise in Business Process Modelling (BPMN).
• Professional development in BCS Business Analysis Diploma, Six Sigma, or equivalent is desirable.
• Practitioner-level experience in Collaborative Business Relationships.

Why Join Us?

This is a unique opportunity to influence strategic direction and operational excellence at scale. You'll work alongside a dynamic leadership team, driving transformation and innovation in a fast‑paced, high‑impact environment.