Head of Sales

Rubicon Recruitment Agency; Bournemouth; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading recruitment agency is seeking an Operations Manager to drive operational performance and lead strategic initiatives. Based in Bournemouth, this role requires proven leadership in B2C telesales and a strong commercial acumen. Responsibilities include developing operational strategies, managing performance, and ensuring compliance within the insurance sector. The ideal candidate will thrive in a fast-paced environment, demonstrating excellent communication and stakeholder management skills, while benefiting from a dynamic workplace that values innovative ideas.

Benefits

Autonomy to influence operational strategy

Opportunities for professional development

Performance-based commission structure

Qualifications

• Proven leadership experience within operations or sales management.
• Strong track record of achieving targets and delivering strategic projects.
• Experience in compliance with regulatory requirements.

Responsibilities

• Developing and implementing operational strategies aligned with business objectives.
• Managing departmental performance, budgets, and headcount.
• Driving continuous improvement initiatives across telesales teams.

Skills

Leadership experience

Strategic management of B2C telesales

Commercial acumen

Analytical thinking

Communication skills

Stakeholder management

Organisational ability

Tools

Microsoft Office

Job description

Operations Manager | Bournemouth | £60,000 + Commission

Are you ready to take ownership of operational performance and lead strategic initiatives that drive business success? This is an opportunity to join a forward-thinking organisation within the insurance industry, where your leadership will make a measurable impact. Experience in the strategic management of a B2C telesales operation is essential, as you’ll be responsible for driving performance and shaping processes across multiple teams.

As an Operations Manager, you’ll play a pivotal role in shaping processes, managing teams, and ensuring compliance across all functions. If you thrive in a fast-paced environment and enjoy balancing strategy with hands-on delivery, this role is for you.

As an Operations Manager, you will benefit from :

• Autonomy to influence operational strategy and implement best practices
• A collaborative leadership team committed to innovation and growth
• Opportunities for professional development and career progression
• A dynamic environment where your ideas are valued and acted upon
• Performance-based commission structure
• Exposure to leading insurance products and market developments

As an Operations Manager, your responsibilities will include :

• Developing and implementing operational strategies aligned with business objectives
• Managing departmental performance, budgets, and headcount
• Ensuring compliance with regulatory requirements and internal processes within the insurance sector
• Driving continuous improvement initiatives across telesales teams
• Building strong relationships with internal stakeholders and external partners, including insurers

As an Operations Manager, your experience will include :

• Proven leadership experience within operations or sales management
• Strategic management of a B2C telesales operation
• Strong commercial acumen and analytical thinking
• Track record of achieving targets and delivering strategic projects
• Excellent communication and stakeholder management skills
• Competence in Microsoft Office and strong organisational ability

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.