Head of Payment Operations

RemotePass; Remote; GBP 80,000 - 100,000; Full time

Job summary

A global fintech company is seeking a Head of Payment Operations to oversee its fintech stack, including payments, cards, and new financial products. This role requires 8+ years in payments/fintech operations, where you'll develop strategies, manage partnerships, and ensure operational integrity. The position is fully remote, offering competitive compensation, stock options, and the chance to shape the financial backbone of a rapidly scaling organization.

Benefits

Fully remote work

Competitive compensation

Stock options

Premium health insurance

Qualifications

• 8+ years of experience in payments/fintech operations and product.
• Demonstrable track record of building and scaling fintech or payments programs.
• Deep understanding of payments ecosystem and regulatory frameworks.

Responsibilities

• Define and execute the overall fintech strategy and roadmap.
• Lead fintech product development across payments and cards.
• Partner with Compliance to ensure adherence to regulations.

Skills

Payments/Fintech operations experience

Strategic thinking

Analytical skills

Leadership

Compliance knowledge

Job description

Overview

RemotePass is a global fintech and workforce management platform that helps companies hire, manage, and pay distributed teams in compliance with local regulations across multiple countries. We work with fast-growing startups and scaleups, partnering closely with founders, executives, and investors to support international growth.

About The Role

We're looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of RemotePass's fintech stack; including payments, cards, and future financial products. You'll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world-class reliability and compliance.

You'll collaborate closely with Product, Engineering, and Compliance to deliver scalable and efficient financial systems that support thousands of global users and empower our next phase of growth.

Key Responsibilities

• Define and execute the overall fintech strategy, roadmap, and operating model
• Lead fintech product development across payments (pay-ins/pay-outs), cards, and future products
• Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers
• Negotiate commercial terms and identify opportunities for innovation and cost optimization
• Develop scalable operations for payment execution, reconciliation, vendor management and risk management
• Partner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworks
• Oversee analytics and P&L across all fintech products; use data to drive performance improvements
• Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience
• Ensure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring)
• Build, lead and mentor the fintech/payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability

Requirements

• 8+ years of experience in payments/fintech operations and product, including global pay-ins/pay-outs, wallets, cross-border flows
• Demonstrable track record of building and scaling fintech or payments programs (including vendor partnerships, cost optimisation, metrics that improved performance)
• Deep understanding of payments ecosystem (PSPs, acquirers, issuing processors, payout networks, FX, settlement), regulatory/licensing frameworks (AML, KYC, payments licence regimes)
• Experience negotiating and managing relationships with financial institutions
• Excellent analytical, commercial, and strategic thinking skills
• Deep familiarity with compliance, risk, and licensing in fintech
• Track record of building and leading high-performing teams

Benefits

• Fully remote, work from anywhere
• Competitive compensation and performance-based bonus
• Stock options and premium health insurance
• Opportunity to shape the fintech backbone of a fast-growing global company