Head of Fraud

fs talent; England; On-site; GBP 80,000 - 120,000; Full time

Job summary

A high-growth UK fintech is seeking a Head of Fraud to lead their fraud risk strategy across payments and acquiring products in London. This senior leadership role involves designing end-to-end fraud frameworks, managing fraud operations and analytics teams, and ensuring robust governance while enhancing fraud detection capabilities. Candidates should have over 10 years of relevant experience and proven leadership in high-growth environments. Strong stakeholder management skills and strategic judgment are essential for success in this role.

Qualifications

• 10+ years’ experience in fraud within financial services (banking, payments, or fintech).
• Proven leadership experience in a high-growth or technology-driven environment.
• Strong stakeholder management skills, including senior leadership and regulators.

Responsibilities

• Define and deliver the firm’s fraud strategy across payments and acquiring.
• Lead fraud operations, analytics, and investigations teams.
• Set KPIs, manage fraud risk appetite, and drive continuous improvement.
• Enhance fraud detection capabilities using data, automation, and AI.

Skills

Stakeholder management

Leadership in fraud risk

Commercial judgement

Data and automation usage

Job description

Head of Fraud

London

A high-growth UK fintech is seeking a Head of Fraud to lead its fraud risk strategy across payments and acquiring products. This is a senior leadership role with responsibility for protecting customers and the business from fraud while supporting commercial growth.

You will design and own end-to-end fraud frameworks, oversee fraud operations and analytics teams, and work closely with senior leadership and regulators to ensure robust governance and scalable controls. The role combines strategic oversight with hands‑on influence over fraud detection, risk appetite, and performance metrics.

Key Responsibilities

• Define and deliver the firm’s fraud strategy across payments and acquiring
• Lead fraud operations, analytics, and investigations teams
• Set KPIs, manage fraud risk appetite, and drive continuous improvement
• Partner with senior stakeholders to balance fraud risk and commercial outcomes
• Enhance fraud detection capabilities using data, automation, and AI
• Ensure regulatory alignment and transparent governance

Requirements

• 10+ years’ experience in fraud within financial services (banking, payments, or fintech)
• Proven leadership experience in a high-growth or technology-driven environment
• Strong stakeholder management skills, including senior leadership and regulators
• Strategic mindset with solid commercial and risk judgement
• Hands‑on experience implementing and tuning fraud or financial crime systems

Desirable

• Experience within acquiring or merchant services
• Relevant professional certifications (e.g. ICA or equivalent)