Head of Client Success & Growth

CFO Insights; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial forum based in London is seeking a Client Success Leader to drive the success of client operations. This role requires over 5 years of leadership experience in a fast-paced environment, focusing on team management and client onboarding. The ideal candidate will be passionate about growth and mentoring, with an aim to enhance client satisfaction and operational efficiency. Offering a tangible impact on the business, this is an exciting opportunity in a rapidly expanding market.

Benefits

Market-competitive compensation

Travel opportunity

Unlimited growth potential

Qualifications

• 5+ years of leadership experience in a fast-paced high growth environment.
• Strong project management and process creation skills.
• Proven success in growing client success and revenue growth.

Responsibilities

• Manage, grow and mentor the client success team.
• Onboard new clients and manage the delivery process.
• Implement best practices for client success operations.

Skills

Leadership experience

Project management skills

Analytical skills

Automation application

Coaching and mentoring

Job description

A leading financial forum based in London is seeking a Client Success Leader to drive the success of client operations. This role requires over 5 years of leadership experience in a fast-paced environment, focusing on team management and client onboarding. The ideal candidate will be passionate about growth and mentoring, with an aim to enhance client satisfaction and operational efficiency. Offering a tangible impact on the business, this is an exciting opportunity in a rapidly expanding market.