Head Grounds & Siting Lead — Guest Experience & Safety

Haven; Bognor Regis; Remote; GBP 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Up to 50% off on-park dining

20% discount on Haven Holidays and in‑

in-store purchases

Free access to facilities

Zusammenfassung

Haven in the United Kingdom is seeking a Grounds & Siting Manager to lead our facilities team and deliver outstanding grounds maintenance and caravan siting operations.

You will manage budgets, schedules and resources, coach and develop staff, drive improvements, and ensure safety, compliance and quality across guest areas. The role requires hands-on leadership, strong communication, and a passion for hospitality environments.

Qualifikationen

• Proven leadership experience in grounds or facilities management.
• Strong communication and customer service skills.
• Ability to manage budgets and schedules.
• Knowledge of health and safety regulations.
• Willing to work evenings, weekends, and holidays.

Aufgaben

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback and coaching.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency.
• Compliance and Safety: Ensure all operations comply with health and safety regulations and company policies.
• Problem Solving: Quickly resolve any operational issues that arise.
• Training and Development: Support team development through ongoing training and mentoring.

Kenntnisse

Team Leadership

Communication

Budgeting

Health & Safety

Guest Experience

Jobbeschreibung

Haven in the United Kingdom is seeking a Grounds & Siting Manager to lead our facilities team and deliver outstanding grounds maintenance and caravan siting operations.

You will manage budgets, schedules and resources, coach and develop staff, drive improvements, and ensure safety, compliance and quality across guest areas. The role requires hands-on leadership, strong communication, and a passion for hospitality environments.