Head Grounds & Siting Lead - Elevate Guest Experience

Haven; United Kingdom; Remote; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Dining discounts

Staff discounts

Free facility access

Career development

Job summary

Haven is seeking a Grounds & Siting Manager to lead our facilities team and ensure top-quality grounds maintenance and caravan siting. You will drive performance, manage budgets, and develop the team with a strong emphasis on safety and policy compliance.

You will work in a fast-paced environment, including evenings and weekends as required, with opportunities for funded qualifications and extensive on-site perks across Haven Holidays.

Qualifications

• Proven leadership in grounds/facilities management.
• Strong communication and organizational skills.
• Experience budgeting and resource planning.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Monitor performance and provide feedback, coaching, and reviews.
• Oversee team scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and policies.
• Resolve operational issues quickly for smooth day-to-day running.
• Support team development through training and mentoring.

Skills

Leadership

Customer Service

Budgeting

Health & Safety

Scheduling

Communication

Problem Solving

Job description

Haven is seeking a Grounds & Siting Manager to lead our facilities team and ensure top-quality grounds maintenance and caravan siting. You will drive performance, manage budgets, and develop the team with a strong emphasis on safety and policy compliance.

You will work in a fast-paced environment, including evenings and weekends as required, with opportunities for funded qualifications and extensive on-site perks across Haven Holidays.