Grounds & Siting Manager - Lead Grounds & Guest Experience

Haven; Driffield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays discounts

Free facilities access

Savings at national brands

Job summary

Haven is seeking a Grounds & Siting Manager to lead a dynamic facilities team, driving excellent grounds maintenance and caravan siting activities. You’ll manage performance, train staff, and ensure safety and policy compliance while delivering an outstanding guest experience across our park.

The role is full-time with opportunities for career development and flexible benefits. You will oversee budgets and resources, coordinate with internal teams, and continuously improve operations to meet

Qualifications

• Proven experience in a leadership role within facilities or maintenance.
• Strong leadership and communication skills are essential.
• Customer service focus with guest-centric approach.
• Knowledge of health and safety regulations is required.
• Experience with budgeting and financial management is beneficial.

Responsibilities

• Lead and motivate the team to deliver high service standards.
• Enhance guest experience by maintaining attractive grounds and siting areas.
• Monitor and review team performance, provide coaching and conduct reviews.
• Oversee scheduling, budgets and resources to maximise efficiency.
• Ensure compliance with safety regulations and company policies.

Skills

Leadership

Team management

Customer service

Health & safety

Budgeting

Tools

MS Office

Budgeting software

Job description

Haven is seeking a Grounds & Siting Manager to lead a dynamic facilities team, driving excellent grounds maintenance and caravan siting activities. You’ll manage performance, train staff, and ensure safety and policy compliance while delivering an outstanding guest experience across our park.

The role is full-time with opportunities for career development and flexible benefits. You will oversee budgets and resources, coordinate with internal teams, and continuously improve operations to meet