Hardware Support Technician II — Growth & Training

Astreya; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Education Assistance

Professional Development throughLinked

LinkedIn Learning access

Health and wellness benefits

Career growth opportunities

Job summary

Astreya in London is seeking a Hardware Support Technician II to assist with inventory, asset management, and logistics for pre-market electronics. You will help imaging devices, flash firmware, and resolve device issues while supporting events and travel as needed.

The role requires a basic IT background, strong English communication, and teamwork to adapt quickly in a fast-paced environment and learn new technologies.

Qualifications

• High school diploma or GED with 0–2 years of related experience or training.
• IT savvy with interest in new technologies and inventory environments.
• Excellent written and spoken English communication skills.
• Ability to follow technical instructions to flash and image devices.

Responsibilities

• Assist with inventory and asset management including receipt and disposition of hardware.
• Document defects of pre-mass production hardware and/or software.
• Help perform hardware reworks (boards/chips, screws, etc.).
• Help perform software reworks (device imaging, data wipe, IDs rewrite).
• Assist with firmware upgrades and flashing unsigned images.
• Support troubleshooting tickets and provide technical help during events.

Skills

Inventory management

Imaging devices

English communication

Team collaboration

IT curiosity

Education

High school diploma or GED

Tools

Excel

Job description

Astreya in London is seeking a Hardware Support Technician II to assist with inventory, asset management, and logistics for pre-market electronics. You will help imaging devices, flash firmware, and resolve device issues while supporting events and travel as needed.

The role requires a basic IT background, strong English communication, and teamwork to adapt quickly in a fast-paced environment and learn new technologies.