Forward Logistics Technician II

Astreya; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

Astreya is seeking a Forward Logistics Technician II to support and cross-train across L1 ITAM services, ensuring smooth day-to-day forward and reverse logistics operations in London. You will manage hardware staging, packing, inventory, and e-recycling while applying standard SOPs and delivering reliable service.

You will receive, inspect, and verify shipments, maintain accurate records, and participate in corporate hardware imaging.

Qualifications

• High school diploma or GED plus 2+ years of related experience or equivalent combination
• Excellent attention to detail and ability to follow SOPs to ensure quality
• Proficient with ticketing systems, inventory, and dispatch management
• Strong organizational skills and ability to maintain accurate records

Responsibilities

• Support and cross-train into L1 ITAM services to maintain day-to-day operations for forward and reverse logistics.
• Handle hardware staging, packing, and FIFO inventory according to policies.
• Manage inventory, asset tracking, and e-recycling; corporate hardware imaging.
• Use ticketing systems with focus on customer service and SOP adherence; report progress and quality metrics.
• Receive, inspect, and verify shipments against purchase orders and packing slips; identify damages or discrepancies.
• Load/unload shipments and perform loading dock duties as assigned; maintain safe, orderly warehouse.
• Oversee inventory levels, coordinate with cross-functional teams for ordering and shipping across LOCs.
• Assist with large-scale global projects and contribute to process improvements.
• Explain SOPs to teammates and ensure adherence; participate in safety and compliance efforts.

Skills

Attention to detail

Customer service

Inventory management

Documentation and record-keeping

English communication

Education

High school diploma or GED

Job description

Forward Logistics Technician II - Astreya Logo### Forward Logistics Technician IIApply: London, United Kingdom: Full time: Posted Today: R0017954## **Scope:**Follows established procedures on routine work Requires detailed instructions## **Your Roles and Responsibilities:*** Support & cross-train into all L1 ITAM services as needed to maintain day to day operations for forward and reverse logistics.* Hardware picking according to FIFO policies.* Staging and packing of orders.* Responsible for inventory, asset management and e-recycling.* Corporate hardware imaging.* Use ticketing systems with a focus on customer service, SOP adherence, and quality.* Report individual and team work accomplishments and to track metrics, review team task quality, and plan team and individual tasks.* Utilize inventory data management software to maintain inventory accuracy and workflow.* Receive and inspect shipments. Verify accurate deliveries against purchase orders while looking for damages, shortages, wrong items and other concerns; notify onsite leadership.Verify shipments to packing slips.* Load and unload shipments; loading dock duties as assigned.* Maintain inventory records; assess department or warehouse needs and order supplies as appropriate; maintain stock records.* Unbox, stock inventory on shelves, break down packing materials.* Responsible for inventory procedures including the actual total count of stock items and spot check as needed.* Perform cleanup duties to maintain the warehouse in a safe and orderly manner.* Contribute to large scale global projects as needed.* Report inventory discrepancies, task progress and process gaps and assist with their correction as needed.* Explaining SOPs to other team members and ensuring others are following SOPs.* Oversee inventory levels and engage cross functional teams for ordering inventory & planning hardware shipments for all LOCs within the assigned campus.* Work with the compliance team on lost asset investigations and proactively provide updates.* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.## **Required Qualifications/Skills:*** High school diploma or general education degree (GED) and 2+ years’ related experience and/or training; or equivalent combination of education and experience.* High attention to detail and ability to follow other technicians’ direction to ensure quality.* Effectively utilize ticket, inventory, and dispatch management systems.* Determines methods and procedures on new assignments and may coordinate activities of other personnel.* Networks with key contacts outside one’s own area of expertise.* Proven ability to adapt to changing priorities, conditions, and circumstances while ensuring important deadlines are met.* Strong organizational skills including effective record-keeping and maintenance techniques.* Basic knowledge of computer hardware with the ability to learn new software.* Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.* If applicable at site, ability to operate material handling equipment – pallet jacks and forklifts (if certified) is a plus.* Understands policies and objectives of the assigned program and corresponding activities.* Knowledge of health and safety regulations.* Proficient English communication in terms of speaking,writing and reading.