Gym Duty Manager: Ops, Service & Safety

JD GROUP; Sheffield; On-site; GBP 25,000 - 32,000; Full time

Job summary

JD Gyms is seeking a Duty Manager in Sheffield to support daily club operations, uphold high standards, and ensure members have a safe, welcoming experience. You will work with the management team to achieve membership and commercial goals while maintaining JD Gyms standards.

You will lead or support colleagues, deliver outstanding member service, and help create a positive environment for staff and contractors.

Qualifications

• Experience leading or supporting colleagues in leisure, fitness, hospitality or customer-focused environment.
• Strong commitment to delivering excellent member service and coaching colleagues.
• Qualified to Level 2 Gym Instructor or higher.
• Experience growing memberships, revenue and local marketing initiatives.
• Experience supporting operational delivery and team leadership in leisure.

Responsibilities

• Oversee day-to-day operational running of the club, including opening/closing duties.
• Flexible working hours, including early mornings, evenings and weekends.
• Ensure adherence to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standards and cleanliness across the club.
• Support management in achieving membership, revenue and commercial objectives.
• Represent JD Gyms values in all member and colleague interactions.

Skills

Leisure/Fitness leadership

Member service excellence

People development

Education

Level 2 Gym Instructor

Job description

JD Gyms is seeking a Duty Manager in Sheffield to support daily club operations, uphold high standards, and ensure members have a safe, welcoming experience. You will work with the management team to achieve membership and commercial goals while maintaining JD Gyms standards.

You will lead or support colleagues, deliver outstanding member service, and help create a positive environment for staff and contractors.