Guest Service Agent

Hilton; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global hospitality company in Bristol seeks a Kitchen Guest Service Agent to supervise food preparation and ensure quality standards. The role involves leading your section, supporting menu creation, and upholding high levels of service. Ideal candidates will have cooking experience, a passion for food, and a collaborative spirit. Competitive salary starts at £12.88 per hour with various rewards and development opportunities.

Benefits

Travel and food discounts

Free car park

Free bus fares

28 days holiday including bank holidays

Pension scheme

Discounted meals on duty

Discounted dental and health cover

High street discounts

Free uniforms

Qualifications

• Experience as a chef is required.
• Positive and passionate about food.
• Eager to work in a collaborative kitchen team.

Responsibilities

• Supervise staff in the kitchen to ensure excellent food preparation.
• Lead your section to produce high-quality dishes.
• Support the Kitchen Manager with menu creation and departmental targets.

Skills

Food preparation

Leadership

Menu creation/testing

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

Salary: £12.88 to £14.00 an hour - 39 Hours a week

A WORLD OF REWARDS

• Travel and food discounts: discounted hotel nights plus 50% off F&B (subject to individual outlets) £200 Team Member Referral Program
• Free Car Park
• Free bus fares to and from the city centre (A1/3/4)
• Holiday: 28 daysincluding bank holidays (increasing yearly)
• Pension scheme
• Discounted meals on duty
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free uniforms and laundry services available, depending on the role
• Grow your career: access to a network of 6500+ hotels across 100+ countries (subject to local right to work rules)
• Personal Development: programmes designed to support your career and achieve your goals Hourly

A Kitchen Guest Service Agent (Line Chef) is responsible for supervising staff and ensuring high levels of food preparation to deliver an excellent Guest and Member experience.

• You will join the kitchen brigade, working in your designated section.
• You enjoy leading your section to produce high-quality dishes impeccably prepared and served. You will support the Kitchen Manager and Assistant Kitchen Manager with creating and testing menus, and with achieving departmental targets.
• Are you an experienced Chef, positive and passionate about food and eager to be part of a stellar kitchen brigade?

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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