Guest Hospitality Host - Longridge House

Elle R Leisure; Preston; On-site; GBP 40,000 - 60,000; Part time

Job summary

A hospitality company in Preston seeks a Guest Hospitality Host to manage bookings, deliver exceptional guest relations, and support the food and beverage team. The ideal candidate will possess great communication skills and a passion for creating memorable experiences. The role offers £12.46 per hour on a flexible zero-hours contract, with meals on duty and team discounts available.

Benefits

Competitive pay and tips

Meals on duty

Team discounts across venues

Free parking

Qualifications

• Experience in hospitality, ideally in hotels or restaurants.
• Flexible and reliable with a willingness to assist wherever needed.

Responsibilities

• Managing hotel and restaurant bookings, both online and over the phone.
• Delivering exceptional guest relations ensuring a personal experience.
• Hosting in the restaurant and greeting guests warmly.
• Supporting the F&B team with service and private events.
• Collaborating with reception and management for smooth operations.

Skills

Great communication skills

Natural people person

Experience in hospitality

Confident using booking and POS systems

Creating memorable guest experiences

Job description

Longridge House is a 23-bedroom boutique hotel, restaurant, and events venue set in the heart of the Ribble Valley. Part of the Elle R Leisure family (the team behind Dukes 92 and Albert’s Restaurants), we’re creating something special – warm, stylish, and personal.

We’re looking for a Guest Hospitality Host to join our team. You’ll be at the heart of the guest experience – from the first call or email to the final goodbye.

What you’ll be doing

• Managing hotel and restaurant bookings, both online and over the phone
• Delivering exceptional guest relations – ensuring every stay or visit feels personal
• Hosting in the restaurant and greeting guests with genuine warmth and professionalism
• Providing support to the F&B team, from service assistance to helping with private events
• Working closely with the reception and management team to keep things running smoothly

What we’re looking for

• A natural people person with great communication skills
• Experience in hospitality, ideally in hotels or restaurants
• Confident using booking and POS systems (training provided)
• Someone who takes pride in creating memorable guest experiences
• Flexible, reliable, and happy to get stuck in wherever needed

Why join us

• £12.46 per hour, approx 30 hours per week on a flexible zero‑hours contract
• Be part of an exciting new chapter within the Elle R Leisure group
• Competitive pay and tips
• Great team culture and development opportunities
• Meals on duty, team discounts across our venues, and free parking

If you’re friendly, organised, and passionate about hospitality, we’d love to hear from you.