Guest Experience Receptionist – Nights & Weekends

Park Lane Club London; Greater London; On-site; GBP 27,000; Full time

Job summary

A leading hospitality venue in London is seeking a Receptionist to provide outstanding customer service and maintain a welcoming environment. The role includes greeting customers, addressing queries, and promoting player rewards. Candidates should be flexible with their schedule, as this position requires working nights and weekends. A competitive salary of £26,853 per year is offered alongside various benefits. Ideal applicants enjoy engaging with people and have strong communication skills.

Benefits

50% off food and beverages in UK venues

Company pension

Life assurance

Company sick pay

Employee health and wellbeing services

Cycle to work scheme

Qualifications

• Must be aged 18 or above.
• Must have the right to work in the UK.
• Flexible scheduling for nights, evenings, and weekends.

Responsibilities

• Meet and greet customers, assisting with any queries.
• Ensure efficient and courteous customer service.
• Engage customers regarding player rewards.
• Receive and log telephone calls and communications.

Skills

Customer service

Communication skills

Problem-solving

Job description

A leading hospitality venue in London is seeking a Receptionist to provide outstanding customer service and maintain a welcoming environment. The role includes greeting customers, addressing queries, and promoting player rewards. Candidates should be flexible with their schedule, as this position requires working nights and weekends. A competitive salary of £26,853 per year is offered alongside various benefits. Ideal applicants enjoy engaging with people and have strong communication skills.