Guest Experience Leader | Store Floor Coach

Lululemon Athletica; England; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Health plans

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up

Personal and professional development

Job summary

lululemon is a dynamic performance apparel company focused on yoga, running, training, and active lifestyles. The Key Leader role is a cornerstone of the store leadership team, guiding Educators and ensuring an outstanding guest experience across the sales floor and omnichannel programs.

We value leadership, inclusion, integrity, collaboration, and candid communication in a fast-paced retail environment. The role requires flexible scheduling, a willingness to travel to assigned stores, and a

Qualifications

• Must have a high school diploma, GED, or equivalent.
• Bachelor’s degree or equivalent is preferred.
• Experience: 1 year of retail/sales leadership experience.

Responsibilities

• Provide store leadership to the team, guiding daily operations and guest experience.
• Coach and develop Educators, conducting feedback and performance discussions.
• Ensure excellent guest experience and adapt plans based on store metrics.
• Oversee product presentation, inventory, and omnichannel programs.

Skills

Leadership

Guest Experience

Collaboration

Candid communication

Decision Making

Inclusion

Integrity

Education

High school diploma

Bachelor’s degree

Job description

lululemon is a dynamic performance apparel company focused on yoga, running, training, and active lifestyles. The Key Leader role is a cornerstone of the store leadership team, guiding Educators and ensuring an outstanding guest experience across the sales floor and omnichannel programs.

We value leadership, inclusion, integrity, collaboration, and candid communication in a fast-paced retail environment. The role requires flexible scheduling, a willingness to travel to assigned stores, and a