Store Leader: Elevate Guest Experience & Team Growth

lululemon; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Extended health plans

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Development programs

Job summary

lululemon is seeking a Key Leader to join our store leadership team in Greater London. You will guide Educators, drive guest experience, and oversee floor operations to ensure a premium brand experience.

The role requires leading by example, using store metrics to prioritize tasks, and fostering an inclusive, high-performing team with a focus on customer service and operational excellence.

Qualifications

• Proven ability to lead a team on the sales floor.
• Strong focus on delivering an exceptional guest experience.
• Ability to collaborate across shifts and teams.

Responsibilities

• Provide salesfloor leadership, plan coverage, and ensure efficient store operations.
• Coach Educators and support in-store transactions and omnichannel programs.
• Interpret store metrics to guide actions and improve guest satisfaction.
• Maintain a respectful, inclusive team environment and strong product knowledge.

Skills

Leadership

Guest Experience

Collaboration

Candid Communication

Decision Making

Integrity/Honesty

Inclusion & Diversity

Job description

lululemon is seeking a Key Leader to join our store leadership team in Greater London. You will guide Educators, drive guest experience, and oversee floor operations to ensure a premium brand experience.

The role requires leading by example, using store metrics to prioritize tasks, and fostering an inclusive, high-performing team with a focus on customer service and operational excellence.