Guest Experience Leader — Hospitality Supervisor with Perks

Crewehallcheshire; Crewe; Hybride; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program –Hospitaly

Refer a friend scheme

Free parking

Résumé du poste

Crewe Hall Hotel & Spa is seeking a proactive supervisor in hospitality to lead a team and deliver an outstanding guest experience. You will drive revenue opportunities, ensure staff training on promotions, and maintain high service standards across the F&B operation.

We value wine & spirits knowledge, professionalism, and strong team building skills. The role offers progression and access to our training programmes within The QHotels Collection.

Qualifications

• Previous supervisory experience in a hospitality food & beverage department.
• Ability to work in a professional, efficient, high-quality, service-oriented operation.
• Excellent knowledge of wines and spirits.
• Excellent team motivator and team builder.

Responsabilités

• Lead and supervise your team to deliver a high standard of guest experience.
• Train staff to upsell and explain promotions to guests.

Connaissances

Leadership

Team motivation

Upselling

Wine & spirits knowledge

Formation

Hospitality/Service education (not specified)

Description du poste

Crewe Hall Hotel & Spa is seeking a proactive supervisor in hospitality to lead a team and deliver an outstanding guest experience. You will drive revenue opportunities, ensure staff training on promotions, and maintain high service standards across the F&B operation.

We value wine & spirits knowledge, professionalism, and strong team building skills. The role offers progression and access to our training programmes within The QHotels Collection.