Guest-Centric F&B Team Member — Training & Perks

Crewehallcheshire; Crewe; Hybride; GBP 18 000 - 26 000; Plein temps

Avantages offerts par ce poste

Free parking

Staff discounts

Training support

Career development opportunities

Employee assistance program

Résumé du poste

Crewe Hall Hotel & Spa, part of The QHotels Collection, is seeking a friendly Food & Beverage host to support guest satisfaction across our venues. You will uphold brand standards and assist guests with enquiries, while helping to communicate current pricing and promotions.

We offer benefits including free parking, staff discounts, and training support. The role suits someone with a passion for service, strong communication, and the ability to work calmly under pressure in a busy hotel

Qualifications

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Responsabilités

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Connaissances

Guest service

Customer service

Time management

Pressure handling

Description du poste

Crewe Hall Hotel & Spa, part of The QHotels Collection, is seeking a friendly Food & Beverage host to support guest satisfaction across our venues. You will uphold brand standards and assist guests with enquiries, while helping to communicate current pricing and promotions.

We offer benefits including free parking, staff discounts, and training support. The role suits someone with a passion for service, strong communication, and the ability to work calmly under pressure in a busy hotel