Guest Experience Leader: Free Food & 25% Staff Discount

KFC Inverness - Milburn Road; Inverness; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent fast food restaurant in Inverness is seeking a Guest Experience Lead. In this role, you'll create a welcoming atmosphere for guests, aiding them with orders and addressing their concerns. Exceptional communication, quick problem-solving skills, and tech-savviness are essential. You'll also benefit from competitive pay, free food, and staff discounts. This position offers a fantastic opportunity to develop your skills and advance in your career.

Benefits

Up to £12.21 per hour

Free food and drink during shifts

25% staff discount

Qualifications

• Friendly, clear, and confident communication with guests.
• Ability to think quickly and fix issues as they arise.
• Familiarity with digital ordering systems.

Responsibilities

• Greet every guest with energy and a smile.
• Assist guests with menu inquiries and digital orders.
• Monitor wait times and ensure guests feel attended to.
• Handle customer complaints calmly and effectively.

Skills

Great communication

Problem-solving

Tech savvy

Job description

A prominent fast food restaurant in Inverness is seeking a Guest Experience Lead. In this role, you'll create a welcoming atmosphere for guests, aiding them with orders and addressing their concerns. Exceptional communication, quick problem-solving skills, and tech-savviness are essential. You'll also benefit from competitive pay, free food, and staff discounts. This position offers a fantastic opportunity to develop your skills and advance in your career.