Guest Experience Lead — Lead Fast, Friendly Service (Free Meals)

KFC; Hamilton; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Pay up to £12.21 per hour

Free food and drink on shift

25% staff discount

Job summary

KFC is hiring a Guest Experience Lead in Scotland to be the friendly face welcoming guests, assisting with digital orders, and keeping service moving smoothly. You’ll spot problems, support the team, and raise the bar for service every day.

Join a team that values authenticity, offers growth, and supports your potential. You’ll help guests have a positive experience and work to ensure smooth operations on a busy shift.

Qualifications

• Talk the talk.
• Think fast.
• Tech savvy.

Responsibilities

• Welcome first, always.
• Know the menu inside out.
• Make tech feel easy.
• Keep it moving.
• Handle complaints like a pro.

Skills

Excellent communication

Think fast

Tech savvy

Job description

KFC is hiring a Guest Experience Lead in Scotland to be the friendly face welcoming guests, assisting with digital orders, and keeping service moving smoothly. You’ll spot problems, support the team, and raise the bar for service every day.

Join a team that values authenticity, offers growth, and supports your potential. You’ll help guests have a positive experience and work to ensure smooth operations on a busy shift.