Guest Experience Host – Fun, Fast-Paced Entertainment Center

Tenpin; Wrexham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Retailer discounts

Free bowling for family and friends

Free food

Enhanced parental leave

Medicash health care cash back

Employee assistance programme

Free counselling

Life assurance – 2 x annual salary

Long service awards

Recommend a Friend Scheme

On the Spot Rewards

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver an excellent guest experience across reception, bookings and on-site events. You’ll help guests enjoy activities from bowling to Escape Rooms, karaoke and more, ensuring a welcoming, safe, and fun centre.

You should be confident, energetic and customer-focused, with a can-do attitude. The role offers flexible hours, including evenings and weekends, in a lively entertainment environment.

Qualifications

• Fast-paced environment experience preferred.
• Excellent customer service and communication.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised with good attention to detail.

Responsibilities

• Manage reception bookings and answer enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep centre clean.
• Collaborate across departments for activities like Laser Arena, Escape Room and karaoke.

Skills

Determined

Customer service

Flexibility

Team player

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver an excellent guest experience across reception, bookings and on-site events. You’ll help guests enjoy activities from bowling to Escape Rooms, karaoke and more, ensuring a welcoming, safe, and fun centre.

You should be confident, energetic and customer-focused, with a can-do attitude. The role offers flexible hours, including evenings and weekends, in a lively entertainment environment.