Customer Service Associate — Fun, Fast-Paced Entertainment Center

Tenpin; Redditch; Presencial; GBP 19 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Retail discounts

Free bowling for family

Free meals

Enhanced leave—maternity, paternity, &

Health care cash back

Employee assistance programme

Free counselling

Life assurance

Long service awards

Recommend a Friend

On the Spot rewards

Resumo da oferta

Tenpin is seeking a Customer Service Assistant in the United Kingdom. You will manage reception bookings, answer enquiries, identify sales opportunities, host events, and ensure the centre runs smoothly with friendly service.

You should be efficient, proactive and confident in customer interactions. The role involves serving food and drinks, keeping areas clean, and supporting multiple departments across activities like Laser Arena and Karaoke rooms.

Qualificações

• Experience in customer service is beneficial.
• Able to communicate clearly with customers and colleagues.
• Willing to work evenings and weekends as required.

Responsabilidades

• Manage reception bookings and enquiries.
• Identify sales opportunities and host events.
• Serve food and drinks and keep the centre clean and welcoming.
• Work across departments including Laser Arena, Escape Room and Karaoke rooms.
• Provide excellent customer experience with a friendly attitude.

Conhecimentos

Customer service

Communication skills

Flexible

Team player

Attention to detail

Descrição da oferta de emprego

Tenpin is seeking a Customer Service Assistant in the United Kingdom. You will manage reception bookings, answer enquiries, identify sales opportunities, host events, and ensure the centre runs smoothly with friendly service.

You should be efficient, proactive and confident in customer interactions. The role involves serving food and drinks, keeping areas clean, and supporting multiple departments across activities like Laser Arena and Karaoke rooms.