Guest Experience Host – Dynamic Entertainment Center

Tenpin; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free Bowling

Free Food

Maternity leave

Paternity leave

Adoption leave

Medicash

EAP

Free counselling

Life assurance

Long service awards

Refer a friend

Spot rewards

Retailer discounts

Job summary

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver a welcoming, high-energy experience across bookings, enquiries, and events. You’ll help host Laser Arena, Escape Rooms, karaoke, and more while keeping areas neat and safe.

You’ll be proactive, friendly, and meticulous, with flexible availability including evenings and weekends. Join a team where entertainment and service come first, and where career progression often starts from entry roles.

Qualifications

• Determined, enthusiastic, and able to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.

Responsibilities

• Manage reception bookings and address enquires to create a great first impression.
• Identify sales opportunities and promote services across departments.
• Host events across Laser Arena, Escape Rooms, karaoke rooms, and bar areas.
• Maintain cleanliness and safety across all work zones.
• Prepare food and drinks as part of service.

Skills

Determined

Excellent customer service

Fully flexible

Team player

Job description

Tenpin in the United Kingdom is seeking a Customer Service Assistant to deliver a welcoming, high-energy experience across bookings, enquiries, and events. You’ll help host Laser Arena, Escape Rooms, karaoke, and more while keeping areas neat and safe.

You’ll be proactive, friendly, and meticulous, with flexible availability including evenings and weekends. Join a team where entertainment and service come first, and where career progression often starts from entry roles.